Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2 Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
1 Remove the unsupported print cartridge, and then install a supported one.
For instructions on removing a print cartridge, touch More Information.
2 Touch Continue to clear the message.
34 Incorrect paper size, open [src]
Try one or more of the following:
• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.
• Touch Continue to clear the message and print using a different tray.
• Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
• Make sure the Print Properties or Print dialog settings have the correct paper size and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the
paper is large enough for the data being printed.
• Cancel the print job.
Troubleshooting
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