= Supported
X = Not supported
Printer model
Message Status code Return string CS310, CS410, CS510 CX310, CX410, CX510
Intervention Required -
Close Cover
40021
Close top access
cover
XX
Intervention Required -
Close Cover and Door
40021
Close top access
cover and front
door
XX
Intervention Required -
Close Door
40021
Close [tray]
door
XX
Intervention Required -
Close Tray [x] Top Cover
40021
Close Tray [x]
Top Cover
XX
Intervention Required -
Printer Upper Door Open
40021
Cover Open,
Close Top
Covers, Close
Door, or Insert
Cartridge
XX
Intervention Required -
Insert Print Cartridge
40021
Insert Print
Cartridge
XX
Intervention Required -
Open Cover
40021
Open Cover
XX
Intervention Required -
Open Rear Door
40021
Open Rear Door
XX
Intervention Required -
Invalid Refill
40021
Invalid Refill
Change Cartridge
[30]
XX
Intervention Required -
Defective Ink Cartridge
40021
Defective
Cartridge CMYK
2
[31]
XX
Intervention Required -
Defective Print Cartridge
40021
Defective Print
Cartridge [31]
XX
Intervention Required -
Missing Cartridge
40021
Missing
Cartridge CMYK
2
[31]
XX
Intervention Required -
Missing Printhead
40021
Missing
Printhead [31]
XX
Intervention Required -
Defective Print Cartridge
40021
Replace
defective
cartridge [31]
XX
Intervention Required -
Cartridge Missing
40021
Replace missing
cartridge
[31.xy]
XX
Intervention Required -
Cartridge Missing
40021
Replace missing
[color]
cartridge
[31.xy]
1
This message applies only to two‑line printer models.
2
This message contains a subset of letters CMYK, where CMYK denotes cyan, magenta, yellow, and black cartridges, respectively.
Appendix B: PJL support 52
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