Action Yes No
Step 4
a Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b Resend the print job.
Is the print still too light?
Go to step 5. The problem is
solved.
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray
Go to step 5.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too light?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Contact
customer
support.
The problem is
solved.
Printer is printing blank pages
Troubleshooting 157
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