Recycling............................................................................................................................................................. 55
Recycling Lexmark products ....................................................................................................................................55
Recycling Lexmark packaging .................................................................................................................................56
Returning Lexmark cartridges for reuse or recycling ........................................................................................56
Clearing jams...............................................................................................57
Avoiding jams..................................................................................................................................................... 57
Identifying jam locations..................................................................................................................................58
Paper jam in trays..............................................................................................................................................59
Paper jam in the multipurpose feeder.........................................................................................................60
Paper jam in the standard bin........................................................................................................................60
Paper jam in door A........................................................................................................................................... 61
Troubleshooting..........................................................................................65
Network connection problems......................................................................................................................65
Hardware options problems...........................................................................................................................67
Paper feed problems........................................................................................................................................69
Printing problems.............................................................................................................................................. 72
Color quality problems.....................................................................................................................................90
Contacting customer support........................................................................................................................ 93
Upgrading and migrating.......................................................................... 94
Hardware.............................................................................................................................................................94
Available internal options.......................................................................................................................................... 94
Installing a memory card ........................................................................................................................................... 94
Installing an internal solutions port.........................................................................................................................96
Installing an optional card.........................................................................................................................................101
Installing a printer hard disk ....................................................................................................................................103
Installing optional trays .............................................................................................................................................107
Software.............................................................................................................................................................108
Installing the printer software..................................................................................................................................108
Adding available options in the print driver ........................................................................................................108
Firmware............................................................................................................................................................ 108
Exporting or importing a configuration file..........................................................................................................108
Updating firmware......................................................................................................................................................109
Notices........................................................................................................ 110
Index............................................................................................................ 114
Contents 4