Lexmark CS720 Series User Manual

Action Yes No
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the paper size and type to match the paper loaded in the
linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Pull out the tray.
b Check if the paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the Paper menu on the control panel, check if the printer
is detecting the correct paper size.
b Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
b Print the document.
Do paper jams still occur frequently?
Contact
customer
support.
The problem is
solved.
Troubleshooting 71

Lexmark CS720 Series Specifications

General

Print Technology	Color Laser
Print Resolution	Up to 1200 x 1200 dpi
Duplex Printing	Standard
Processor Speed	1.2 GHz
Print Speed	Up to 38 ppm
Memory	1 GB
Paper Input Capacity	650 sheets (standard)
Connectivity	USB, Gigabit Ethernet
Mobile Printing	AirPrint, Mopria, Lexmark Mobile Print
Operating Systems Supported	Windows, Mac, Linux
Dimensions	442 x 407 x 476 mm
Weight	30.9 kg
Recommended Monthly Page Volume	Up to 15, 000 pages