Action Yes No
a Check if the printer supports the fonts that are installed on your
computer.
1 From the control panel, touch:
Settings > Reports > Print > Print Fonts
2 Select PCL Fonts or PS Fonts.
b If the font is not supported, then install a supported font. For
more information, contact your administrator.
c Resend the print job.
Do prints still contain jagged or uneven characters?
Contact
customer
support.
The problem is
solved.
Light print
Action Yes No
Step 1
a From the Quality menu on the control panel, select Color
Adjust.
b Resend the print job.
Is the print still too light?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, increase the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel.
b Resend the print job.
Is the print still too light?
Go to step 3. The problem is
solved.
Troubleshooting 93
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