Lexmark CS921 - Repeating Defects

Repeating defects
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Note: Before solving the problem, print the print quality test pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
Inspect the test pages to determine which color is aected.
Is only one color aected?
Go to step 2. Go to step 3.
Step 2
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected color page.
Photoconductor unit
• 96 mm (3.78 in.)
• 38 mm (1.50 in.)
Developer unit
32 mm (1.26 in.)
c Print the print quality test pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Troubleshooting 111