Lexmark CX421 - Paper Jam in the Duplex Unit

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4 Close doors B and A.

Paper jam in the duplex unit

1 Open door A.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Clearing jams 180

Main Page

Default Chapter2
- Table of Contents2
Safety Information7
- Conventions7
- Product Statements7
Learning about the Printer10
- Finding Information about the Printer10
- Selecting a Location for the Printer12
- Printer Conﬁgurations13
- Attaching Cables14
Using the Control Panel16
- Lexmark CX421, Lexmark MC2325, and Lexmark MC242516
- Lexmark CX522, Lexmark CX622, Lexmark MC2535, Lexmark MC2640, Lexmark XC2235, and Lexmark XC224017
- Lexmark CX625 and Lexmark XC424018
  - Understanding the Status of the Power Button and Indicator Light18
Setting up and Using the Home Screen Applications20
- Using the Home Screen20
- Customizing the Home Screen21
- Using Display Customization21
- Setting up Scan Center22
- Setting up Card Copy22
- Using Shortcut Center23
- Creating a Cloud Connector Proﬁle23
- Setting up Device Quotas23
- Using QR Code Generator24
- Conﬁguring Eco-Settings24
- Using Customer Support24
- Managing Bookmarks24
  - Creating Bookmarks24
  - Creating Folders25
- Managing Contacts26
Setting up and Using the Accessibility Features28
- Activating Voice Guidance28
- Navigating the Screen Using Gestures28
- Enabling Magniﬁcation Mode29
- Adjusting the Voice Guidance Speech Rate29
- Using the Keyboard on the Display29
- Enabling Spoken Passwords or Personal Identiﬁcation Numbers29
Loading Paper and Specialty Media30
- Setting the Paper Size and Type30
- Conﬁguring Universal Paper Settings30
- Loading Trays30
- Loading the Multipurpose Feeder32
- Loading the Manual Feeder34
- Linking Trays34
Paper Support36
- Supported Paper Sizes36
- Supported Paper Types38
- Supported Paper Weights39
Printing41
- Printing from a Computer41
- Printing from a Mobile Device41
- Printing from a Flash Drive42
- Supported Flash Drives and File Types43
- Conﬁguring Conﬁdential Jobs44
- Printing Conﬁdential and Other Held Jobs44
- Printing from a Cloud Connector Proﬁle45
- Printing a Font Sample List45
- Printing a Directory List46
Copying47
- Making a Copy47
- Copying Photos47
- Copying on Letterhead47
- Copying on both Sides of the Paper48
- Reducing or Enlarging Copies48
- Collating Copies48
- Placing Separator Sheets between Copies48
- Copying Multiple Pages Onto a Single Sheet49
- Creating a Copy Shortcut49
E-Mailing50
- Setting up the E-Mail Function50
- Conﬁguring E-Mail Settings50
- Sending an E-Mail50
- Creating an E-Mail Shortcut50
Faxing52
- Setting up the Printer to Fax52
- Connecting to a Distinctive Ring Service57
- Sending a Fax58
- Scheduling a Fax59
- Creating a Fax Destination Shortcut59
- Changing the Fax Resolution59
- Adjusting the Fax Darkness59
- Viewing a Fax Log60
- Blocking Junk Faxes60
- Holding Faxes60
- Forwarding a Fax60
Scanning61
- Scanning to an FTP Server61
- Creating an FTP Shortcut61
- Scanning to a Flash Drive61
- Sending Scanned Documents to a Computer62
- Scanning to a Cloud Connector Proﬁle62
Understanding the Printer Menus63
- Menu Map63
- Device64
- Print78
- Job Accounting82
- Paper87
- Universal Setup88
- Copy89
- Fax93
- E-Mail105
- Ftp113
- USB Drive117
- Network/Ports123
- Google Cloud Print133
- Security134
- Disk Encryption140
- Reports142
- Help143
- Troubleshooting143
- Printing the Menu Settings Page143
Securing the Printer145
- Locating the Security Slot145
- Erasing Printer Memory145
- Erasing Printer Hard Disk Memory145
- Encrypting the Printer Hard Disk146
- Restoring Factory Default Settings146
- Statement of Volatility146
Maintaining the Printer148
- Adjusting the Speaker Volume148
- Networking149
- Cleaning Printer Parts151
- Ordering Parts and Supplies154
  - Ordering a Waste Toner Bottle158
  - Ordering a Maintenance Kit158
- Replacing Parts and Supplies159
- Replacing the Waste Toner Bottle161
- Moving the Printer171
- Saving Energy and Paper172
- Recycling173
- Returning Lexmark Cartridges for Reuse or Recycling174
Clearing Jams175
- Avoiding Jams175
- Identifying Jam Locations176
- Paper Jam in Trays177
- Paper Jam in Door a177
- Paper Jam in the Standard bin181
- Paper Jam in the Multipurpose Feeder185
- Paper Jam in the Manual Feeder186
- Paper Jam in Door C186
Troubleshooting188
- Network Connection Problems188
- Enabling the Usb Port189
- Hardware Options Problems190
- Issues with Supplies191
- Paper Feed Problems193
  - Tray Linking Does Not Work194
  - Paper Frequently Jams195
- Printing Problems196
- Color Quality Problems222
- Faq about Color Printing223
- Faxing Problems225
  - Can Receive but Not Send Faxes227
  - Can Send but Not Receive Faxes227
- Scanning Problems228
- Contacting Customer Support232
Upgrading and Migrating233
- Hardware233
- Software243
- Firmware244
Notices245
- Noise Emission Levels246
- Product Disposal247
- Static Sensitivity Notice247
- Energy Star248
- Temperature Information248
- Laser Notice248
- Power Consumption248
- Notice to Users of the Canadian Telephone Network251
- Notice to Users of the New Zealand Telephone Network252
- Using this Product in Switzerland253
- Utilisation de Ce Produit en Suisse253
- Verwendung dieses Produkts in der Schweiz253
- Uso del Prodotto in Svizzera253
- Regulatory Notices for Wireless Products253
- Modular Component Notice253
- Exposure to Radio Frequency Radiation253
- Industry Canada Compliance Statement256
Index261

Lexmark CX421 - Paper Jam in the Duplex Unit

Table of Contents

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