Lexmark CX421 User Manual

Action Yes No
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non-touch-screen printer models, press
to navigate
through the settings.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 34.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 194

Lexmark CX421 Specifications

General

Processor Speed	800 MHz
Standard Input Capacity	250 sheets
Standard Output Capacity	100 sheets
Functions	Print, Copy, Scan, Fax
Copy Resolution	600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Fax Resolution	Up to 300 x 300 dpi
Print Technology	Laser
Connectivity	USB 2.0, Ethernet
Duplex Printing	Automatic
Memory	1024 MB