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CX943
Lexmark CX943 - User Manual
525 pages
Manual
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CX942, CX943, CX944, X
C9445,
X
C9455, X
C9465 MFPs
User'
s Guide
October 2022
www
.lexmark.com
Machine type:
7580
Models:
478, 498, 678, 698
, 878, 898
2
Table of Contents
Main Page
Table of Contents
2
Safety Information
7
Conventions
7
Product Statements
7
Learn about the Printer
10
Finding Information about the Printer
10
Finding the Printer Serial Number
11
Printer Configurations
12
Basic Model
12
Configured Model
13
Using the Control Panel
14
Understanding the Status of the Indicator Light
15
Selecting Paper
15
Paper Guidelines
15
Paper Characteristics
15
Selecting Preprinted Forms and Letterhead
17
Supported Paper Sizes
17
Supported Paper Types
30
Supported Paper Weights
34
Set Up, Install, and Configure
35
Selecting a Location for the Printer
35
Attaching Cables
36
Setting up and Using the Home Screen Applications
37
Customizing the Home Screen
39
Supported Applications
39
Setting up Scan Center
39
Creating a Shortcut
40
Setting up Card Copy
40
Using Display Customization
41
Using Customer Support
41
Setting up Device Quotas
41
Setting up and Using the Accessibility Features
42
Navigating the Screen Using Gestures
43
Using the Onscreen Keyboard
43
Setting up the Printer to Fax
45
Using the Embedded Web Server
46
Setting up Fax Using a Standard Telephone Line
48
Setting up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs
50
Connecting to a Distinctive Ring Service
52
Setting the Fax Date and Time
53
Configuring Daylight Saving Time
53
Configuring the Fax Speaker Settings
53
Configuring the E-Mail SMTP Settings
53
Yahoo! Mail
60
Loading Paper and Specialty Media
61
Setting the Size and Type of the Specialty Media
61
Configuring Universal Paper Settings
61
Loading the 2000-Sheet Tray
68
Loading the Envelope Tray
72
Loading the Multipurpose Feeder
74
Linking Trays
77
Installing and Updating Software, Drivers, and Firmware
77
Installing the Printer Software
77
Installing the Fax Driver
78
For Windows Users
78
For Macintosh Users
79
Updating Firmware
79
Exporting or Importing a Configuration File
79
Adding Available Options in the Print Driver
80
Installing Hardware Options
80
Installing the Envelope Tray
80
Installing the Staple Finisher
116
Installing a Printer Hard Disk
162
Installing an Internal Solutions Port
170
Changing the Printer Port Settings after Installing an Internal Solutions Port
177
Networking
178
Using the Control Panel
178
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS)
178
Configuring Wi-Fi Direct
179
Deactivating the Wi-Fi Network
181
Checking the Printer Connectivity
181
Setting up Serial Printing (Windows Only)
181
Secure the Printer
182
Locating the Security Slot
182
Erasing Printer Memory
182
Erasing Printer Storage Drive
183
Restoring Factory Default Settings
183
Statement of Volatility
183
Print
185
Printing from a Computer
185
Printing from a Mobile Device
185
Printing a Booklet
186
For Windows Users
186
For Macintosh Users
186
Printing from a Flash Drive
187
Supported Flash Drives and File Types
188
Configuring Confidential Jobs
188
Printing Confidential and Other Held Jobs
189
Printing a Font Sample List
189
Printing a Directory List
190
Placing Separator Sheets between Copies
190
Stapling Printed Sheets
190
Punching Holes in Printed Sheets
190
Folding Printed Sheets
191
Using Offset Stacking in Printed Sheets
191
Canceling a Print Job
192
Adjusting Toner Darkness
192
Copy
193
Using the Automatic Document Feeder and Scanner Glass
193
Making Copies
193
Copying Photos
193
Copying on Letterhead
194
Copying on both Sides of the Paper
194
Reducing or Enlarging Copies
194
Collating Copies
194
Placing Separator Sheets between Copies
194
Copying Multiple Pages Onto a Single Sheet
195
Copying Cards
195
Stapling Copies
195
Punching Holes in Copies
195
Creating a Booklet from Copied Documents
196
Folding Copies
196
Using Offset Stacking in Copies
196
Creating a Copy Shortcut
196
E-Mail
197
Using the Automatic Document Feeder and Scanner Glass
197
Sending an E-Mail
197
Using the Control Panel
197
Creating an E-Mail Shortcut
197
Fax
198
Using the Automatic Document Feeder and Scanner Glass
198
Sending a Fax
198
Using the Computer
198
Scheduling a Fax
199
Creating a Fax Destination Shortcut
199
Changing the Fax Resolution
199
Adjusting the Fax Darkness
200
Printing a Fax Log
200
Blocking Junk Faxes
200
Holding Faxes
200
Forwarding a Fax
200
Scan
202
Using the Automatic Document Feeder and Scanner Glass
202
Scanning to a Computer
202
Scanning to an FTP Server
203
Creating an FTP Shortcut
204
Scanning to a Network Folder
204
Creating a Network Folder Shortcut
204
Scanning to a Flash Drive
205
Use Printer Menus
206
Menu Map
206
Device
207
Remote Operator Panel
209
Power Management
213
Restore Factory Defaults
215
Maintenance
216
Configuration Menu
216
Out of Service Erase
221
Home Screen Customization
221
About this Printer
222
Print
222
Advanced Imaging
226
Job Accounting
227
Paper
231
Tray Configuration
231
Media Configuration
232
Universal Setup
232
Custom Scan Sizes
233
Media Types
233
Copy
234
Copy Defaults
234
Fax
238
Fax Send Settings
240
Fax Receive Settings
244
Fax Cover Page
246
Fax Log Settings
247
Speaker Settings
247
Voip Settings
248
SIP Settings
248
Fax Server Setup
250
Fax Server E-Mail Settings
250
Fax Server Scan Settings
252
E-Mail
253
E-Mail Setup
253
E-Mail Defaults
254
Advanced Imaging
256
Web Link Setup
259
Ftp
260
USB Drive
263
Flash Drive Scan
263
Flash Drive Print
267
Network/Ports
269
Network Overview
269
Mobile Services Management
273
LPD Configuration
279
Restrict External Network Access
281
Cloud Services
282
Security
283
Login Methods
283
Manage Permissions
283
Local Accounts
284
Schedule USB Devices
285
Security Audit Log
285
Login Restrictions
288
Confidential Print Setup
288
Disk Encryption
289
Erase Temporary Data Files
289
Solutions LDAP Settings
289
Reports
290
Menu Settings Page
290
Help
292
Troubleshooting
292
Printing the Menu Settings Page
292
Maintain the Printer
293
Checking the Status of Parts and Supplies
293
Configuring Supply Notifications
293
Setting up E-Mail Alerts
293
Viewing Reports
294
Ordering Parts and Supplies
294
Ordering a Photoconductor Unit
295
Replacing Parts and Supplies
295
Replacing a Toner Cartridge
295
Replacing a Photoconductor Unit
300
Replacing the Fuser
309
Replacing the Waste Toner Bottle
351
Resetting the Supply Usage Counters
386
Cleaning Printer Parts
387
Cleaning the Printer
387
Cleaning the Touch Screen
387
Cleaning the Scanner
388
Emptying the Hole Punch Box
405
Saving Energy and Paper
407
Conserving Supplies
408
Moving the Printer to Another Location
408
Shipping the Printer
408
Troubleshoot a Problem
409
Print Quality Problems
409
Printer Error Codes
410
Printing Problems
418
Print Quality Is Poor
418
Blank or White Pages
418
Dark Print
419
Ghost Images
420
Gray or Colored Background
421
Incorrect Margins
422
Light Print
423
Missing Colors
425
Mottled Print and Dots
426
Paper Curl
427
Print Crooked or Skewed
428
Solid Color or Black Images
429
Text or Images Cut off
429
Toner Easily Rubs off
430
Uneven Print Density
431
Horizontal Dark Lines
431
Horizontal White Lines
434
Vertical White Lines
435
Repeating Defects
437
Print Jobs Do Not Print
438
Confidential and Other Held Documents Do Not Print
439
Job Prints from the Wrong Tray or on the Wrong Paper
440
Slow Printing
441
The Printer Is Not Responding
443
Unable to Read Flash Drive
444
Enabling the USB Port
444
Clearing Jams
445
Avoiding Jams
445
Identifying Jam Locations
446
Paper Jam in the Multipurpose Feeder
453
Paper Jam in Door a
454
Paper Jam in the Standard bin
457
Paper Jam in the Automatic Document Feeder
458
Paper Jam in the Staple Finisher
459
Paper Jam in the Booklet Finisher
473
Network Connection Problems
479
Cannot Open Embedded Web Server
479
Hardware Options Problems
481
Cannot Detect Internal Option
481
Defective Flash Detected
481
Not Enough Free Space in Flash Memory for Resources
482
Issues with Supplies
482
Non-Lexmark Supply
482
Paper Feed Problems
483
Envelope Seals When Printing
483
Collated Printing Does Not Work
483
Tray Linking Does Not Work
484
Paper Frequently Jams
485
Jammed Pages Are Not Reprinted
485
E-Mailing Problems
486
Faxing Problems
487
Caller ID Is Not Shown
487
Poor Fax Print Quality
491
Scanning Problems
492
Partial Copies of Document or Photo
494
Poor Copy Quality
495
Vertical Dark Streaks on Output When Scanning from the ADF
495
Scan Job was Not Successful
496
Scanner Does Not Close
497
Scanning Takes too Long or Freezes the Computer
497
Scanner Does Not Respond
498
Adjusting Scanner Registration
498
Adjusting ADF Registration
498
Color Quality Problems
499
Modifying the Colors in Printed Output
499
FAQ about Color Printing
500
The Print Appears Tinted
501
Contacting Customer Support
501
Recycle and Dispose
502
Recycling Lexmark Products
502
Recycling Lexmark Packaging
502
Product Information
503
Edition Notice
503
Government End Users
503
Licensing Notices
504
Noise Emission Levels
504
Waste from Electrical and Electronic Equipment (WEEE) Directive
505
India E-Waste Notice
505
Lithium-Ion Rechargeable Battery
505
Energy Star
506
Temperature Information
507
Product Power Consumption
507
Off Mode
508
Total Energy Usage
508
Regulatory Notices for Telecommunication Terminal Equipment
509
Notice to Users of the US Telephone Network: FCC Requirements
509
Notice to Users of the Canadian Telephone Network
510
Notice to Users of the New Zealand Telephone Network
510
Japanese Telecom Notice
511
Using this Product in Switzerland
511
Utilisation de Ce Produit en Suisse
511
Verwendung dieses Produkts in der Schweiz
512
Uso del Prodotto in Svizzera
512
Federal Communications Commission (FCC) Compliance Information Statement
512
Notice to Users of Class a Products in Brazil
513
European Community (EC) Directives Conformity
513
Radio Interference Notice
513
Limited Warranty Service
514
Extent of Limited Warranty
515
Limitation of Liability
515
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Lexmark CX943 Specifications
General
Brand
Lexmark
Model
CX943
Category
All in One Printer
Language
English
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