• “Print job does not print or is missing pages” on page 41
• “Printer is printing blank pages” on page 42
• “Printer is busy or does not respond” on page 42
• “Cannot delete documents from the print queue” on page 42
• “Cannot print through USB” on page 43
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the home screen, navigate to Use Factory Defaults:
> Use Factory Defaults
2 Touch Yes.
The printer resets and starts the initial printer setup.
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2 Remove the printhead.
Warning—Potential Damage: Do not touch the printhead nozzles.
Troubleshooting
39
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