6 Insert the imaging unit.
7 Close the front door.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the
flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings >
> Paper > > Tray Configuration > >
Paper Size/Type >
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 135
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