“Solid black pages” on
page 103
“Text or images cut o” on
page 104
“Toner easily rubs o” on
page 105
“Vertical dark bands” on
page 108
“Vertical dark lines or
streaks” on page 109
“Vertical dark streaks with
print missing” on
page 110
“Vertical light bands” on
page 106
“Vertical white lines” on
page 107
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 90
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