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Lexmark MS312dn User Manual

Lexmark MS312dn
210 pages
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Page #171 background image
Action Yes No
Step 2
Reduce the font size, the number and complexity of images, and
the number of pages in the print job, and then resend the job
Did the job print?
The problem is
solved.
Go to step 3.
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
a Disable the Page Protect feature.
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
customer
support.
Print quality problems
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper loaded.
b Resend the print job.
Is the page or image clipped?
Go to step 2. The problem is
solved.
Troubleshooting 171

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Lexmark MS312dn Specifications

General IconGeneral
ColorNo
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Duplex printing modeAuto/Manual
Time to first page (black, normal)6.5 s
Print speed (black, normal quality, A4/US Letter)35 ppm
Duplex print speed (black, normal quality, A4/US Letter)16 ppm
Printing colorsBlack
Maximum duty cycle50000 pages per month
Recommended duty cycle500 - 2500 pages per month
Number of print cartridges-
Page description languagesMicrosoft XPS, PCL 5e, PCL 6, PostScript 3, PPDS
Paper input typePaper tray
Total input capacity300 sheets
Total output capacity150 sheets
Maximum input capacity850 sheets
Total number of input trays2
Maximum number of input trays3
Multi-Purpose tray input capacity50 sheets
Envelopes sizes7 3/4, 9, 10, DL
Paper tray media typesCard stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal, Legal (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Paper tray media weight (imperial)16 - 24 lbs
Multi-Purpose Tray media weight (imperial)16 - 43 lbs
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms802.1x RADIUS, HTTPS, LEAP, MD5, PEAP, SSL/TLS
Mobile printing technologiesApple AirPrint
Supported network protocols (IPv4)TCP/IP IPv4 AppleTalk
Supported network protocols (IPv6)TCP/IP IPv6 TCP UDP
Standard interfacesEthernet, Parallel, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Internal memory128 MB
Processor model2-Core
Noise level (idle)15 dB
Processor frequency800 MHz
Sound pressure level (printing)53 dB
Sound pressure level (duplex printing)52 dB
DisplayLCD
CertificationICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, Customs Union EAC, SII, TER
Product colorBlack, White
Display number of lines2 lines
Power consumption (printing)520 W
Sustainability certificatesENERGY STAR
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Operating altitude0 - 2896 m
Operating temperature (T-T)16 - 32 °C
Operating relative humidity (H-H)8 - 80 %
Package depth472 mm
Package width432 mm
Package weight15807 g
Weight and Dimensions IconWeight and Dimensions
Depth381 mm
Width398.7 mm
Height261.6 mm
Weight14016 g

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