Lexmark MS312dn User Manual

Action Yes No
Step 2
Reduce the font size, the number and complexity of images, and
the number of pages in the print job, and then resend the job
Did the job print?
The problem is
solved.
Go to step 3.
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
a Disable the Page Protect feature.
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
customer
support.
Print quality problems
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct
positions for the paper loaded.
b Resend the print job.
Is the page or image clipped?
Go to step 2. The problem is
solved.
Troubleshooting 171

Lexmark MS312dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto/Manual
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Printing colors	Black
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 2500 pages per month
Number of print cartridges	-
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PostScript 3, PPDS
Paper input type	Paper tray
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Total number of input trays	2
Maximum number of input trays	3
Multi-Purpose tray input capacity	50 sheets
Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal, Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 24 lbs
Multi-Purpose Tray media weight (imperial)	16 - 43 lbs
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	802.1x RADIUS, HTTPS, LEAP, MD5, PEAP, SSL/TLS
Mobile printing technologies	Apple AirPrint
Supported network protocols (IPv4)	TCP/IP IPv4 AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6 TCP UDP
Standard interfaces	Ethernet, Parallel, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Internal memory	128 MB
Processor model	2-Core
Noise level (idle)	15 dB
Processor frequency	800 MHz
Sound pressure level (printing)	53 dB
Sound pressure level (duplex printing)	52 dB
Display	LCD
Certification	ICES-003 Class B, BSMI Class B, VCCI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, Customs Union EAC, SII, TER
Product color	Black, White
Display number of lines	2 lines
Power consumption (printing)	520 W
Sustainability certificates	ENERGY STAR
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Package depth	472 mm
Package width	432 mm
Package weight	15807 g

Weight and Dimensions

Depth	381 mm
Width	398.7 mm
Height	261.6 mm
Weight	14016 g