Lexmark MS821dn User Manual

Action Yes No
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded.
• You can also change the settings from the printer control
panel.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Remove paper from the tray, and then turn over the paper.
b Print the document.
Is the paper curled?
Go to step 5. The problem is
solved.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Go to step 6. The problem is
solved.
Step 6
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshooting 167

Lexmark MS821dn Specifications

General

Print Technology	Monochrome Laser
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Processor Speed	1 GHz
Standard Memory	512 MB
Standard Paper Input	650 sheets
Output Capacity	550 sheets
Monthly Duty Cycle	Up to 275, 000 pages
Connectivity	USB, Ethernet
Network Ready	Yes
USB Port	Yes
Operating System Compatibility	Windows, Mac, Linux
Maximum Paper Input	4400 sheets
Print Speed	Up to 55 pages per minute
Ethernet	Gigabit Ethernet