Lexmark MX310dn User Manual

Tray linking does not work
Notes:
• The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action Yes No
Step 1
a Open the trays, and then check if they contain paper of the same size
and type.
• Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Step 2
a From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Contact
customer
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
a From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting and then, depending on your printer model,
select
or Submit.
c Resend the print job.
Did the file print correctly?
The problem is solved. Go to step 2.
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
The problem is solved. Contact
customer
support.
Troubleshooting 208

Lexmark MX310dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Duplex print speed (black, normal quality, A4/US Letter)	14 ppm
Finishing option	No
All-in-one functions	Copy, Fax, Print, Scan
Supported media weight(s)	60 - 90 g/m²
Color all-in-one functions	Scan
Package dimensions (W x D x H)	19.09 x 21.65 x 22.48 \
Supported media weight (imperial)	24 lbs
Country of origin	China
Maximum duty cycle	50000 pages per month
Recommended duty cycle	250 - 6000 pages per month
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PostScript 3, PPDS
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	33 cpm
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Duplex scan speed (black)	43 ppm
Duplex scan speed (color)	20 ppm
Optical scanning resolution	600 x 1200 DPI
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Total number of input trays	2
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	7 3/4, 9, 10, DL
Maximum print size	-
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Display diagonal	2.4 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Supported network protocols (IPv4)	TCP/IP, AppleTalk, TCP, UDP
Supported network protocols (IPv6)	TCP/IP
Internal memory	256 MB
Processor frequency	800 MHz
Sound pressure level (copying)	54 dB
Sound pressure level (printing)	53 dB
Sound pressure level (scanning)	55 dB
Sound pressure level (duplex printing)	52 dB
Power consumption (average operating)	- W
Package depth	550 mm
Package width	485 mm
Package height	571 mm
Package weight	22500 g
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Sustainability certificates	ENERGY STAR
Certification	Blue Angel (RAL-UZ-122), CAN/CSA-C22.2 60950-1, CSA E60825-1, ICES-003 B, BSMI B, CNS 13438, VCCI B, US FDA, FCC B, UL 60950-1, IEC 320-1, EN/IEC 60320-1, CE B, CB IEC 60950-1, EN 62311, EN 60950-1, EN/IEC 61000-3, EN 55022 B, EN 55024, EN/IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, SMA C-tick B, CCC B, CISPIR 22 B, EK Mark, N Mark, ECMA-370, TED

Weight and Dimensions

Depth	472 mm
Width	399 mm
Height	468 mm
Weight	20000 g