Troubleshooting
Understanding the printer messages
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear
the message and continue printing. For non‑touch‑screen printer models, press
to confirm.
Cartridge, imaging unit mismatch [41.xy]
Use only a supported toner cartridge and imaging unit.
Note: For a list of supported supplies, go to
www.lexmark.com.
Cartridge nearly low [88.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to
confirm.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to
confirm.
Change [paper source] to [custom string] load [paper orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray, then verify that the paper size and type settings are
specified in the Paper menu on the printer control panel, and then select Finished changing paper.
For non‑touch‑screen printer models, press
to confirm.
• Cancel the print job.
Troubleshooting 231
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