Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Uninstalling and reinstalling the
software” on page 66.
Page does not print
These are possible solutions. Try one or more of the following:
Check messages
If an error message is displayed, see “Error messages” in the “Troubleshooting” chapter of the User's Guide on the
CD.
Check power
If the light is not on, see “Power button is not lit” on page 47.
Reload paper
Remove and then load paper.
Check ink
Check the ink levels, and install new print cartridges if necessary.
Check print cartridges
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
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2
3 Reinsert the cartridges.
Check printer default and pause settings
1 Click:
• In Windows XP (default Start menu): Start Printers and Faxes.
• In Windows XP (Classic Start menu): Start Settings Printers and Faxes.
• In Windows Vista (default Start menu): Start Control Printers (under Hardware and Sound).
• In Windows Vista (Classic Start menu): Start Printers.
2 Double-click the printer queue device.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• If a check mark does not appear next to Set As Default Printer, you must select the print queue device for
each file you want to print.
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