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Lexmark X364dn - User Manual

Lexmark X364dn
234 pages
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Lexmark X264dn, X363dn,
X364dn, and X364dw
User's Guide
September 2009 www.lexmark.com
Machine type(s):
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2

Table of Contents

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Lexmark X364dn Specifications

General IconGeneral
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)7 s
Print speed (black, normal quality, A4/US Letter)33 ppm
Scanner typeFlatbed scanner
Duplex scanningYes
Copier resize25 - 400 %
Copy speed (black, normal quality, A4)32 cpm
FaxingMono faxing
Modem speed33.6 Kbit/s
Total input capacity300 sheets
Maximum input capacity850 sheets
Multi-Purpose tray input capacity50 sheets
Font styles3 of 9 scalable PCL 5e, 2 PCL bitmap fonts, 39 scalable PPDS, 5 PPDS bitmap fonts, 84 scalable PCL, OCR-A, OCR-B scalable PCL 5e, 91 scalable PostScript
Dimensions (WxDxH)428 x 405 x 471 mm
Networking features10/100BaseTX
All-in-one functionsCopy, Fax, Scan
Standard input trays2
Compatible operating systemsApple Mac OS X (10.2 or later) Apple Mac OS 9.x Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Vista Microsoft Windows Vista x64 Microsoft Windows Server 2008 Microsoft Windows Server 2008 x64 Linpus Linux Desktop 9.2, 9.3 Red Hat Enterprise Linux WS 3.0, 4.0, 5.0 SUSE Linux Enterprise Server 8.0, 9.0, 10.0 SUSE Linux Enterprise Desktop 10 openSUSE 10.2, 10.3, 11.0 Linspire Linux 6.0 Debian GNU/Linux 4.0 Red Flag Linux Desktop 5.0, 6.0 Ubuntu 7.10 Ubuntu 8.04 LTS Novell Open Enterprise Server Novell NetWare 5.x, 6.x Sun Solaris SPARC 8, 9, 10 Sun Solaris x86 10 HP-UX 11.11, 11.23, 11.31 IBM AIX 5.2, 5.3, 6.1
Package dimensions (W x D x H)20 x 18.62 x 22.44 \
Internal memory128 MB
Processor frequency266 MHz
Sound power level (standby)27 dB
Sound pressure level (copying)54 dB
Sound pressure level (scanning)51 dB
Display diagonal2 \
Market positioningBusiness
Envelopes sizes7 3/4, 9, 10, B5, C5, DL
Maximum print size216 x 356 mm
Paper tray media typesCard stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Supported network protocols (IPv4)TCP/IP IPv4, AppleTalk, TCP/IP IPv6, TCP, UDP
Standard interfacesEthernet
Maximum duty cycle80000 pages per month
Page description languagesPDF 1.6, PPDS
Operating temperature (T-T)16 - 32 °C
Operating relative humidity (H-H)8 - 80 %
CertificationEnergy Star, U.S. FDA, FCC Class B, UL 60950-1, IEC 60320-1, ECMA 74:8, CAN/CSA-C22.2 60950-1-03, ICES-003 Class B, VCCI Class B, BSMI Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, IEC 61000-3-2, IEC 61000-3-3, EN 55022 Class B, EN 55024, CISPR 22 Class B, IEC 60320, GS (TÜV), EN 60825-1, ACMA A-tick mark Class B, AS/NZS 60950-1, EK Mark, K60950, KCC MIC Mark, CCC Class B, UL AR, CS, TÜV Rh, PSB-SS 337, CNS 13438, CNS 14336
Weight and Dimensions IconWeight and Dimensions
Weight20000 g

Summary

Safety Information

Learning About the Printer

Finding Information About the Printer

Explains how to find setup, documentation, and support resources.

Selecting a Location for the Printer

Provides guidelines for choosing a suitable location for the printer.

Printer Configurations

Illustrates and describes the basic model of the printer and its components.

Basic Functions of the Scanner

Outlines the copy, fax, and scan capabilities of the printer.

Understanding the ADF and Scanner Glass

Explains the function and usage of the Automatic Document Feeder and scanner glass.

Understanding the Printer Control Panel

Details the function of each button and display area on the printer's control panel.

Additional Printer Setup

Installing Internal Options

Instructions for installing internal hardware options like a flash memory card.

Installing Hardware Options

Steps for installing optional hardware such as a 250- or 550-sheet drawer.

Attaching Cables

Guidance on connecting the printer to a computer or network via cables.

Verifying Printer Setup

Explains how to verify the printer setup by printing status pages.

Setting Up the Printer Software

Instructions for installing printer drivers and software for Windows and Macintosh.

Setting Up Wireless Printing

Information and steps required to set up the printer on a wireless network.

Installing the Printer on a Wired Network

Instructions for installing the printer on a wired Ethernet or fiber optic network.

Minimizing Your Printers Environmental Impact

Saving Paper and Toner

Tips on reducing paper and toner usage through printing suggestions.

Saving Energy

How to reduce energy consumption by adjusting Power Saver settings.

Recycling

Information on returning Lexmark products and packaging for recycling.

Reducing Printer Noise

How to use Quiet Mode to reduce printer noise.

Loading Paper and Specialty Media

Setting the Paper Size and Paper Type

How to set paper size and type for automatic tray linking.

Configuring Universal Paper Settings

Defines user-defined paper size settings for the manual feeder.

Avoiding Jams

Provides recommendations and hints to prevent paper jams.

Loading Trays

Step-by-step instructions for loading paper into the printer trays.

Using a Multipurpose or Manual Feeder

Instructions on how to use the multipurpose or manual feeder for various paper types.

Paper Capacities

Details the paper capacity of the printer's trays and feeders.

Linking and Unlinking Trays

Explains how to link and unlink trays for automatic paper feeding.

Paper and Specialty Media Guidelines

Paper Guidelines

Advice on selecting paper or media to reduce printing problems.

Paper Characteristics

Details paper characteristics affecting print quality and reliability.

Unacceptable Paper

Lists paper types that are not recommended for use with the printer.

Selecting Paper

Guidance on choosing paper to avoid jams and ensure print quality.

Selecting Preprinted Forms and Letterhead

Guidelines for selecting preprinted forms and letterhead for printing.

Using Recycled Paper and Other Office Papers

Information on using recycled paper and its properties for laser printers.

Storing Paper

Guidelines for proper paper storage to avoid jams and ensure print quality.

Supported Paper Sizes, Types, and Weights

Supported Paper Sizes, Types, and Weights

Tables detailing supported paper sizes, types, and weights for various paper sources.

Printing

Printing a Document

Instructions for loading paper and printing documents from Windows or Macintosh.

Printing from a Flash Drive

How to print supported file types directly from a USB flash drive.

Printing on Both Sides of the Paper (Duplexing)

Steps to enable and use the duplex printing feature for saving paper.

Printing Specialty Documents

Tips and guidance for printing on specialty media like letterhead and transparencies.

Tips on Using Envelopes

Advice and warnings for printing on envelopes to avoid issues.

Tips on Using Labels

Guidance and restrictions for printing on paper label sheets.

Tips on Using Card Stock

Guidelines for printing on card stock, considering its characteristics.

Printing Information Pages

How to print font lists, directory lists, and print quality test pages.

Canceling a Print Job

Procedures for canceling print jobs from the printer control panel or computer.

Copying

Making Copies

Instructions for making quick copies using the ADF or scanner glass.

Copying Using the ADF

Detailed steps for copying documents using the Automatic Document Feeder.

Copying Using the Scanner Glass

Detailed steps for copying documents using the scanner glass.

Copying Photos

Instructions for copying photos, including adjusting content settings.

Copying on Specialty Media

Guidance for copying onto specialty media like transparencies and letterhead.

Customizing Copy Settings

How to adjust copy settings like size, paper source, and collate.

Copying on Both Sides of the Paper (Duplexing)

Steps to perform two-sided copying to save paper.

Reducing or Enlarging Copies

How to reduce or enlarge copies using scale settings.

Making a Copy Lighter or Darker

How to adjust the darkness of copies.

Adjusting Copy Quality

How to adjust copy quality settings like Text, Text/Photo, and Photo modes.

Collating Copies

How to collate or not collate multiple copies of a document.

Placing Separator Sheets Between Copies

How to place separator sheets between copies or jobs.

Copying Multiple Pages onto a Single Sheet

How to copy multiple pages onto a single sheet of paper.

Pausing the Current Print Job to Make Copies

How to pause a print job to make copies.

Placing an Overlay Message on Each Page

How to add overlay messages like "Confidential" or "Draft" to copies.

Canceling a Copy Job

How to cancel a copy job in progress.

Improving Copy Quality

Tips for improving copy quality based on document type.

E-mailing

Getting Ready to E-mail

Steps to set up the printer's e-mail function, requiring network configuration.

Setting Up the Address Book

How to set up the printer's address book for e-mail recipients.

Creating an E-mail Shortcut Using the Embedded Web Server

Method for creating shortcuts for e-mail recipients via the Embedded Web Server.

E-mailing a Document

Instructions for sending scanned documents via e-mail using the keypad, address book, or shortcuts.

Canceling an E-mail

How to cancel an e-mail job in progress.

Faxing

Getting the Printer Ready to Fax

Initial setup steps for the fax function, including station name and number.

Initial Fax Setup

Explains the required information for outgoing faxes and setup methods.

Using the Printer Control Panel for Fax Setup

Instructions for configuring fax settings via the printer's control panel.

Using the Embedded Web Server for Fax Setup

Instructions for configuring fax settings via the Embedded Web Server.

Choosing a Fax Connection

Information on connecting the printer to various telephone services and equipment.

Connecting to an Analog Telephone Line

Steps to connect the printer to a standard analog telephone line.

Connecting to a DSL Service

Instructions for connecting the printer to a DSL service, requiring a filter.

Connecting to a PBX or ISDN System

Instructions for connecting the printer to PBX or ISDN systems.

Connecting to a Distinctive Ring Service

How to connect the printer to a distinctive ring service for call management.

Connecting the Printer and a Telephone or Answering Machine to the Same Telephone Line

Guidance on connecting the printer with other telephone equipment on the same line.

Connecting to an Adapter for Your Country or Region

Information on using country-specific adapters for telephone connections.

Connecting to a Telephone Wall Jack in Germany

Specific instructions for connecting to a telephone wall jack in Germany.

Connecting to a Computer with a Modem

Steps to connect the printer to a computer with a modem for faxing.

Setting the Outgoing Fax Name and Number

How to set the station name and number for outgoing faxes.

Setting the Date and Time

How to set the printer's date and time, which is printed on faxes.

Turning Daylight Saving Time On or Off

How to configure daylight saving time settings for the printer.

Sending a Fax

Instructions for sending faxes using the printer control panel.

Getting Ready to Send a Fax Using the Computer

Steps to prepare your computer and verify drivers for sending faxes.

Installing a PostScript Driver

Instructions for installing the PostScript driver needed for faxing from a computer.

Sending a Fax Using the Computer

How to send faxes directly from computer applications.

Creating Shortcuts

Method for creating fax shortcuts via the Embedded Web Server.

Creating a Fax Destination Shortcut Using the Printer Control Panel

Method for creating fax shortcuts using the printer's control panel.

Using Shortcuts and the Address Book

How to use fax shortcuts and the address book for efficient faxing.

Using the Address Book

Instructions for using the printer's address book for fax destinations.

Customizing Fax Settings

Options for fax quality, resolution, and incoming fax settings.

Changing the Fax Resolution

How to adjust fax resolution for quality versus transmission speed.

Printing Incoming Faxes on Both Sides of the Paper (Duplexing)

How to enable duplex printing for incoming faxes.

Making a Fax Lighter or Darker

How to adjust the darkness of outgoing faxes.

Sending a Fax at a Scheduled Time

How to schedule faxes to send at a specific time and date.

Forwarding a Fax

How to print and forward received faxes to another fax number.

Viewing a Fax Log

How to view fax job and call logs.

Blocking Junk Faxes

How to block incoming faxes from specific callers or those with no caller ID.

Canceling an Outgoing Fax

How to cancel an outgoing fax job in progress.

Understanding Fax Options

Original Size

How to specify the size of the documents being faxed.

Content

How to specify the document type (Text, Text/Photo, Photo) for fax quality.

Sides (Duplex)

How to inform the printer if the original document is single or double-sided.

Resolution

How to adjust scan resolution for fax output quality.

Darkness

How to adjust the lightness or darkness of faxes.

Improving Fax Quality

Improving Fax Quality

Tips for improving fax quality based on document content type.

Scanning to a Computer or Flash Drive

Scanning to a Computer

Instructions for setting up and performing scans to a computer over the network.

Scanning to a Flash Drive

Steps for scanning documents directly to a USB flash drive.

Understanding the Scan Center Features

Overview of Scan Center software features for managing scan jobs.

Understanding Scan Profile Options

Explains scan settings like format, content, color, and JPEG quality.

Improving Scan Quality

Tips for improving scan quality based on document content type.

Understanding Printer Menus

Menus List

Lists the available menus for changing printer settings.

Paper Menu

Details the options within the Paper menu for managing paper settings.

Default Source Menu

How to set the default paper source for print jobs.

Size;Type Menu

Explains menus for selecting paper source, size, and type for trays and feeders.

Set Type Menu for Tray 1

How to specify the type of paper loaded in Tray 1 for optimal printing.

Set Type Menu for Tray 2

How to specify the type of paper loaded in Tray 2 for optimal printing.

Set Type Menu for Manual Paper

How to specify the type of paper loaded in the manual feeder.

Set Type Menu for Manual Env

How to specify the type of envelope loaded in the manual feeder.

Configure MP Menu

Configures the multipurpose feeder's paper selection behavior.

Paper Texture Menu

How to select paper texture settings in conjunction with paper type.

Paper Weight Menu

How to select paper weight settings in conjunction with paper type.

Paper Loading Menu

Specifies the paper type for loading instructions.

Custom Types Menu

How to name custom paper types and assign recycled paper types.

Custom Scan Sizes Menu

How to specify custom scan sizes and options.

Universal Setup Menu

Used to specify universal paper size, height, width, and feed direction.

Reports Menu

Lists the reports that can be printed to check printer status and information.

Network;Ports Menu

Details menus for network and port configuration, including NIC and Network settings.

Active NIC Menu

Configures the active network interface card settings.

Network Menu

Options for PCL/PS switching, NPA mode, and network setup.

Network Buffer

Sets the size of the network input buffer.

Mac Binary PS

Sets the printer to process Macintosh binary PostScript print jobs.

Network Setup

Lists all network setup menus.

Network Reports Menu

Provides information about the current network setup.

Network Card Menu

Allows checking the status and speed of the network card.

TCP;IP Menu

Contains settings for activating TCP/IP, viewing hostnames, IP addresses, and DHCP.

IPv6 Menu

Settings for configuring Internet Protocol version 6 (IPv6).

Wireless Menu

Settings for configuring wireless network modes and parameters.

AppleTalk Menu

Options for activating and configuring AppleTalk support.

USB Menu

Settings related to USB connectivity, including PCL/PS switching.

Settings Menu

General Settings Menu

Options for display language, eco-mode, and quiet mode.

Display Language

Sets the language displayed on the printer's control panel.

Eco-Mode

Minimizes use of energy, paper, or specialty media.

Quiet Mode

Reduces the amount of noise produced by the printer.

Run Initial Setup

Instructs the printer to run the initial setup wizard.

Paper Sizes

Specifies printer factory default paper measurements.

Scan to PC Port Range

Specifies a port range for network scanning behind firewalls.

Default Mode

Sets the default function when control panel buttons are pressed.

Date Format

Formats the printer's date display.

Time Format

Formats the printer's time display.

Alarms

Sets alarms for operator intervention.

Timeouts

Configures inactivity timeouts for Power Saver and screen display.

Print Recovery

Automatically continues printing from certain offline situations.

Factory Defaults

Returns printer settings to factory defaults.

Copy Settings Menu

Options for content type, sides (duplex), paper saver, borders, collate, and more.

Original Size

Specifies the paper size of the original document for copying.

Paper Source

Specifies the paper source for copy jobs.

Darkness

Specifies the level of darkness for the copy job.

Overlay

Specifies overlay text printed on each page of a copy job.

Allow Priority Copies

Allows interruption of a print job to make copies.

Fax Settings Menu

Options for station name, number, fax mode, and memory use.

Resolution

Specifies fax quality in dots per inch (dpi).

Original Size

Specifies the paper size of the document being scanned for fax.

Sides (Duplex)

Specifies how text and graphics are oriented on the page for fax.

Content

Specifies the type of content to be scanned to fax.

Darkness

Lightens or darkens the fax output.

Max Speed

Specifies the maximum speed in baud for sending or receiving faxes.

Fax Receive Settings

Settings for enabling fax reception, rings to answer, auto answer, and reduction.

Speaker Settings

Controls speaker mode and volume for fax operations.

Distinctive Ring Settings

Configures how the printer answers calls based on different ring patterns.

Flash Drive Menu

Enables or disables the USB port and firmware updates via USB.

Scan Settings

Options for file format, PDF version, content type, color, resolution, darkness, and orientation.

JPEG Quality

Sets JPEG image quality relative to file size.

Use Multi-Page TIFF

Provides a choice between single-page and multi-page TIFF files.

Scan Bit Depth

Enables Text/Photo mode to use smaller file sizes with 1-bit images.

Print Settings

Settings for copies, sides (duplex), and printer language emulation.

Setup Menu

Sets the default printer language (PS or PCL emulation).

Print Area

Sets the logical and physical printable area on the page.

Download Target

Sets the storage location for downloads (RAM or Flash).

Resource Save

Specifies how the printer handles temporary downloads when memory is low.

Finishing Menu

Options for sides (duplex) and duplex binding orientation.

Copies

Specifies the default number of copies for each print job.

Blank Pages

Specifies whether blank pages are inserted in a print job.

Collate

Stacks print job pages sequentially for multiple copies.

Separator Sheets

Specifies whether blank separator sheets are inserted.

N-Up

Prints multiple page images on one side of a sheet.

N-Up Ordering

Specifies how page images appear on the physical page.

Orientation

Specifies the orientation of a multiple-page sheet.

N-Up Border

Prints a border around each page image in N-Up layouts.

Quality Menu

Settings to enhance print quality like resolution, pixel boost, and toner darkness.

Brightness

Adjusts printed output brightness and conserves toner.

Contrast

Adjusts the degree of difference between levels of gray in printed output.

Utilities Menu

Options for formatting flash memory, defragmenting, hex trace, and coverage estimator.

Format Flash

Formats the flash memory, deleting all stored data.

Defragment Flash

Prepares flash memory for new data by retrieving lost storage space.

Hex Trace

Assists in isolating print job problems by printing data in hexadecimal.

PDF Menu

Settings for scaling PDF pages and printing annotations.

PostScript Menu

Options for printing PostScript errors and managing font priority.

PCL Emul Menu

Settings for font source, name, and symbol set for PCL emulation.

PCL Emulation Settings

Adjusts point size, pitch, orientation, lines per page, and carriage return/line feed behavior.

Tray Renumber

Configures how the printer works with different source assignments for trays.

Image Menu

Options for auto-fit, inversion, scaling, and orientation of images.

Set Date and Time

Guides for viewing and setting the printer's date, time, and time zone.

Observe DST

Accommodates Daylight Savings Time changes.

Enable NTP

Lets the printer clock synchronize with the Network Time Protocol (NTP) server.

Maintaining the Printer

Cleaning the Exterior of the Printer

Instructions for cleaning the printer's exterior surfaces safely.

Cleaning the Scanner Glass

How to clean the scanner glass to resolve print quality issues like streaks.

Cleaning the ADF Separator Rollers

Instructions for cleaning ADF separator rollers after heavy use.

Storing Supplies

Guidelines for storing printer supplies properly.

Checking the Status of Supplies from a Network Computer

How to check supply levels remotely via the Embedded Web Server.

Moving the Printer to Another Location

Precautions and steps for safely moving the printer to a new location.

Shipping the Printer

Advice on using original packaging or relocation kits for shipping.

Ordering Supplies

Information on how to order consumables like toner cartridges and photoconductor kits.

Ordering Toner Cartridges

When and how to order toner cartridges, including part numbers.

Ordering a Photoconductor Kit

When to order a photoconductor kit and how to check its status.

Ordering ADF Replacement Parts

Lists part numbers for ADF replacement parts.

Replacing Supplies

Step-by-step instructions for replacing the toner cartridge.

Replacing the Toner Cartridge

Step-by-step instructions for replacing the toner cartridge.

Replacing the Photoconductor Kit

When and how to replace the photoconductor kit.

Administrative Support

Finding Advanced Networking and Administrator Information

Points to additional guides for advanced networking and administrator tasks.

Restoring the Factory Default Settings

How to reset all printer settings to their factory defaults.

Using the Embedded Web Server

Overview of functions available through the Embedded Web Server for printer management.

Viewing Reports

How to view printer, network, and supply status reports via the EWS.

Checking the Device Status

How to check tray settings, toner levels, and photoconductor kit status via the EWS.

Restricting Access to Printer Menus

How to set up passwords to restrict access to printer menus.

Setting Up E-mail Alerts

How to configure the printer to send e-mail alerts for supplies or status.

Configuring Supply Notifications

How to set up notifications for low supplies or end-of-life.

Copying Printer Settings to Other Printers

How to copy printer settings to multiple other network printers.

Clearing Jams

Clearing Jams

Steps to clear jams and resume printing, including Jam Recovery options.

Understanding Jam Messages and Locations

Identifies jam locations and refers to a table for specific access instructions.

Jam Message Numbers and How to Access Each Jam

A table mapping jam numbers to specific locations and access methods.

202 Paper Jam

Instructions for clearing a paper jam in the front and rear areas of the printer.

231 Paper Jam

Instructions for clearing a paper jam involving the front and rear doors.

233 Paper Jam

Instructions for clearing a paper jam related to removing and reinserting the tray.

234 Paper Jam

Instructions for clearing jams in the duplex area by referring to other jam procedures.

235 Paper Jam

Instructions for clearing a paper jam from the standard exit bin.

242 Paper Jam

Instructions for clearing a paper jam by removing and reinserting the optional tray.

251 Paper Jam

Instructions for clearing a paper jam from the multipurpose feeder.

290-294 Paper Jams

Clearing jams under the ADF cover by removing and reinstalling the separator roll.

Clearing ADF Jams by Lifting the Scanner Cover

Instructions for clearing ADF jams by opening the scanner cover.

Clearing ADF Duplex Jams

Steps for clearing jams when making two-sided copies in the ADF.

Troubleshooting

Solving Basic Printer Problems

Basic checks for printer unresponsiveness or power issues.

Printer Control Panel Display is Blank or Displays Only Diamonds

What to do if the printer's self-test fails and the display is blank.

Understanding Printer Messages

Explains common printer messages like "Answering", "Call complete", and "Close front door".

Fax Failed

What to do if a fax transmission fails.

Fax Station Name Not Set Up

Addresses the issue where the Fax Station Name is not configured.

Fax Station Number Not Set Up

Addresses the issue where the Fax Station Number is not configured.

Line Busy

What to do when a fax line is busy.

Load Manual Feeder with <x>

Instructions for loading paper into the manual feeder.

Memory Full, Cannot Send Faxes

How to resolve issues when the printer's fax memory is full.

Power Saver

Explains the Power Saver mode and how to exit it.

Programming Engine Code DO NOT POWER OFF

Warning message during engine code programming.

Programming Flash DO NOT POWER OFF

Warning message during flash programming.

Programming System Code DO NOT POWER OFF

Warning message during system code programming.

Queued for Sending

Indicates a fax job is queued because another job is in progress.

Toner is Low

Message indicating the toner cartridge is low and may need replacement.

Unsupported USB Device, Please Remove

What to do when an unsupported USB device is connected.

31.yy Replace Defective or Missing Cartridge

Instructions for replacing a defective or missing toner cartridge.

34 Short Paper

Addresses issues where paper size settings do not match the loaded paper.

35 Insufficient Memory to Support Resource Save Feature

How to resolve insufficient memory for saving settings.

37 Insufficient Memory for Flash Memory Defragment Operation

How to resolve insufficient memory for defragmenting flash memory.

37 Insufficient Memory to Collate Job

How to resolve insufficient memory issues when collating jobs.

38 Memory Full

How to resolve memory full errors.

39 Complex Page, Some Data May Not Have Printed

How to handle print jobs with complex pages that may cause data loss.

51 Defective Flash Detected

Troubleshooting steps when a defective flash memory card is detected.

52 Not Enough Free Space in Flash Memory for Resources

How to resolve issues with insufficient flash memory space.

53 Unformatted Flash Detected

Troubleshooting steps when unformatted flash memory is detected.

54 Network <x> Software Error

Addresses errors when the network port is installed but cannot communicate.

54 Standard Network Software Error

Addresses errors when the network port is installed but cannot communicate.

56 Standard USB Port Disabled

What to do when the standard USB port is disabled.

58 Too Many Flash Options Installed

Troubleshooting steps for installing too many flash options.

58 Too Many Trays Attached

Troubleshooting steps for attaching too many trays.

84 PC Kit Life Warning

Indicates the photoconductor kit is near exhaustion.

84 Replace PC Kit

Instructions for installing a new photoconductor kit.

88.yy Cartridge is Low

Message indicating the toner cartridge is low.

200.yy Paper Jam

Instructions for clearing paper jams indicated by message 200.yy.

201.yy Paper Jam

Instructions for clearing paper jams indicated by message 201.yy.

202.yy Paper Jam

Instructions for clearing paper jams indicated by message 202.yy.

231.yy Paper Jam

Instructions for clearing paper jams indicated by message 231.yy.

233.yy Paper Jam

Instructions for clearing paper jams indicated by message 233.yy.

234.yy Paper Jam

Instructions for clearing paper jams indicated by message 234.yy.

235.yy Paper Jam

Instructions for clearing paper jams indicated by message 235.yy.

24 x.yy Paper Jam

Instructions for clearing paper jams indicated by message 24x.yy.

251.yy Paper Jam

Instructions for clearing paper jams indicated by message 251.yy.

290-292 ADF Scanning Jams

Clearing jams within the ADF.

293 Paper Missing

What to do when the scanner expects paper in the ADF but none is present.

293.02 Flatbed Cover Open

Message indicating the scanner cover is open.

294 ADF Jam

Clearing jams within the ADF, including various sensor-related jams.

840.01 Scanner Disabled

Indicates the scanner has been disabled by system support.

840.02 Scanner Auto Disabled

Indicates the scanner was automatically disabled due to a problem.

Solving Printing Problems

Troubleshooting steps for jobs that do not print or print slowly.

Make Sure the Correct Printer Software is Installed

Verifies that the correct and compatible printer software is installed.

Make Sure the Internal Print Server is Installed Properly and Working

Checks the internal print server installation and network connection.

Make Sure You Are Using a Recommended Printer Cable

Recommends checking the printer cable for compatibility and proper connection.

Make Sure Printer Cables Are Securely Connected

Verifies that all cable connections to the printer and print server are secure.

Multiple-Language PDFs Do Not Print

Solutions for printing multiple-language PDFs that contain unavailable fonts.

Job Takes Longer Than Expected to Print

Ways to reduce print job complexity and adjust page protect settings.

Reduce the Complexity of the Print Job

Reduces complexity of print jobs by adjusting fonts, images, and page count.

Unexpected Page Breaks Occur

Suggests increasing the Print Timeout value to prevent unexpected page breaks.

Solving Copy Problems

Troubleshooting steps for copier malfunctions and quality issues.

Copier Does Not Respond

Checks for error messages, power, and cable connections for copier response.

Scanner Unit Does Not Close

Checks for obstructions preventing the scanner unit from closing.

Poor Copy Quality

Solutions for poor copy quality, checking toner and scanner glass.

The Toner May Be Low

Indicates toner is low, requiring cartridge replacement.

The Scanner Glass May Be Dirty

Advises cleaning the scanner glass for better scan quality.

The Copy Is Too Light or Too Dark

How to adjust copy darkness settings.

Check the Document Placement

Ensures correct document placement on the scanner glass or ADF.

Unwanted Toner is in the Background

How to adjust darkness or background removal settings.

Patterns (Moiré) Appear in the Output

Troubleshooting steps for moiré patterns in copies.

Text is Light or Disappearing

Adjusting content settings for text clarity.

The Output Appears Washed Out or Overexposed

Adjusting content and darkness settings for output appearance.

The Print is Skewed

Checks paper guides in trays and ADF for proper alignment.

Partial Document or Photo Copies

Solutions for partial scans, checking document placement and paper size settings.

Check the Paper Size Setting

Ensures paper size settings match the loaded paper.

Solving Scanner Problems

Troubleshooting steps for unresponsive scanners or unsuccessful scans.

Checking an Unresponsive Scanner

Basic checks for printer and cable connections when the scanner is unresponsive.

Scan Was Not Successful

Solutions for unsuccessful scans, checking cable connections and program errors.

Scanning Takes Too Long or Freezes the Computer

Addresses slow or frozen scans due to software interference or high resolution.

Poor Scanned Image Quality

Solutions for poor scanned image quality, checking display, scanner glass, and resolution.

Partial Document or Photo Scans

Solutions for partial scans, checking document placement and paper size settings.

Cannot Scan from a Computer

Solutions for inability to scan from a computer, checking power and cable connections.

Check the Power

Ensures the printer is plugged in, powered on, and ready.

Check the Cable Connections

Verifies network or USB cable connections to the computer and printer.

Solving Fax Problems

Troubleshooting steps for fax issues like no caller ID or failed transmissions.

Caller ID is Not Shown

How to troubleshoot missing Caller ID information for faxes.

Cannot Send or Receive a Fax

Solutions for failure to send or receive faxes, checking display, power, and connections.

Check the Telephone Wall Jack

Steps to test the telephone wall jack for dial tone.

Temporarily Disconnect Other Equipment

Advises disconnecting other equipment to ensure correct fax operation.

Check for Jams

Reminds to clear any paper jams before faxing.

Temporarily Disable Call Waiting

Recommends disabling Call Waiting to prevent fax transmission disruption.

Voice Mail Service May Be Interfering With the Fax Transmission

Suggests potential interference from voicemail and adding a second line.

The Printer Memory May Be Full

Addresses issues where the printer's memory is full, affecting faxing.

Can Send But Not Receive Faxes

Solutions for being able to send faxes but not receive them.

Check the Ring Count Delay Settings

How to adjust ring count delay settings for receiving faxes.

The Toner May Be Low

Indicates toner is low, requiring cartridge replacement.

Can Receive But Not Send Faxes

Solutions for being able to receive faxes but not send them.

Received Fax Has Poor Print Quality

Solutions for poor print quality on received faxes.

Solving Option Problems

Troubleshooting steps for options that do not operate correctly.

Option Does Not Operate Correctly or Quits After It Is Installed

How to troubleshoot installed printer options that are not functioning.

Check to See if the Option is Connected to the Printer

Verifies that the printer option is properly connected.

Make Sure the Option is Installed

Checks if the option is listed in the installed options list.

Make Sure the Option is Selected

Ensures the correct option is selected in the software.

Drawers

Solutions for drawer-related paper feeding issues.

Flash Memory Card

Ensures the flash memory card is securely connected.

Solving Paper Feed Problems

Troubleshooting steps for frequent paper jams and feed issues.

Paper Frequently Jams

Solutions for frequent paper jams, checking paper and guides.

Make Sure There Is Not Too Much Paper in the Tray or Feeder

Ensures the paper stack does not exceed the maximum height.

Check the Guides

Moves guides to correct positions for the loaded paper size.

The Paper Absorbed Moisture Due to High Humidity

Advises using fresh paper or storing it properly due to humidity.

Paper Jam Message Remains After Jam Is Cleared

How to clear residual paper from the entire paper path.

Page That Jammed Does Not Reprint After You Clear the Jam

How to set Jam Recovery to Auto or On to reprint jammed pages.

Solving Print Quality Problems

Troubleshooting steps for various print quality issues.

Isolating Print Quality Problems

How to print quality test pages to isolate print quality issues.

Blank Pages

Troubleshooting steps for blank pages, checking toner and packing material.

Characters Have Jagged or Uneven Edges

Adjusts print resolution and enables fine lines for sharper characters.

Make Sure Downloaded Fonts Are Supported

Verifies that downloaded fonts are supported by the printer and software.

Clipped Images

Solutions for clipped images, checking guides and paper size settings.

Gray Background

Adjusts toner darkness settings to avoid gray backgrounds.

Ghost Images

Replace the photoconductor kit if ghost images appear.

Check the Media Type Setting

Ensures media type settings match the loaded paper.

Incorrect Margins

Checks paper guides, size, and page settings for correct margins.

Paper Curl

Troubleshooting steps for paper curl issues, checking paper type settings.

The Paper Absorbed Moisture Due to High Humidity

Advises using fresh paper or storing it properly due to humidity.

Print Is Too Dark

Adjusts darkness, brightness, and contrast settings to correct dark prints.

Check the Paper

Advises avoiding textured paper with rough finishes.

Check the Paper Type Setting

Ensures media type settings match the loaded paper.

The Toner Cartridge May Be Defective

Replace the toner cartridge if it is defective.

Print Is Too Light

Adjusts darkness, brightness, and contrast settings to correct light prints.

The Paper Absorbed Moisture Due to High Humidity

Advises using fresh paper or storing it properly due to humidity.

Check the Paper Type Setting

Ensures media type settings match the loaded paper.

The Toner is Low

Indicates toner is low, requiring cartridge replacement.

The Toner Cartridge May Be Defective

Replace the toner cartridge if it is defective.

Skewed Print

Checks paper guides and paper specifications for skewed prints.

Toner Fog or Background Shading Appears on the Page

Troubleshooting steps for toner fog or background shading.

Toner Rubs Off

Checks paper type and texture settings for toner rub-off issues.

Toner Specks

Troubleshooting steps for toner specks on the output.

Transparency Print Quality is Poor

Checks transparencies and paper type settings for poor print quality.

Streaked Horizontal Lines

Troubleshooting steps for streaked horizontal lines.

Make Sure the Paper Path is Clear

Checks the paper path around the fuser area for obstructions.

There May Be Excess Toner in the Paper Path

Contact customer support if excess toner is in the paper path.

Streaked Vertical Lines

Troubleshooting steps for streaked vertical lines.

Solid Black or White Streaks Appear on Transparencies or Paper

Checks fill pattern, paper type, and toner distribution for streaks.

Embedded Web Server Does Not Open

Solutions for when the Embedded Web Server is inaccessible.

Contacting Customer Support

Information on how to contact customer support and what details to provide.

Notices

Product Information

Lists product name, machine type, and model numbers.

Edition Notice

Provides information about the publication's edition and warranty disclaimers.

United States Government Rights

Statement regarding government rights for the software and documentation.

Trademarks

Lists trademarks associated with the product and related companies.

Federal Communications Commission (FCC) Compliance Information Statement

FCC compliance information for Class B digital devices.

Noise Emission Levels

Reports sound pressure levels for different printer modes.

Temperature Information

Specifies ambient, shipping, and storage temperature ranges.

Waste From Electrical and Electronic Equipment (WEEE) Directive

Information on WEEE logo and recycling procedures for electronic products.

Static Sensitivity Notice

Identifies static-sensitive parts and precautions for handling.

ENERGY STAR

Information on ENERGY STAR certification for energy efficiency.

Mercury Statement

Statement regarding mercury content and disposal information.

Laser Notice

Certification details regarding the printer's Class I laser product classification.

Laser Advisory Label

Refers to a laser notice label affixed to the printer.

European Community (EC) Directives Conformity

States conformity with EC directives for electromagnetic compatibility and safety.

Industry Canada Compliance Statement

Compliance statement for Class B digital apparatus under Industry Canada standards.

Avis de Conformité aux Normes de l’Industrie du Canada

French version of Industry Canada compliance statement.

Regulatory Notices for Telecommunication Terminal Equipment

Contains regulatory information for products with telecommunication terminal equipment.

Notice to Users of the US Telephone Network: FCC Requirements

FCC Part 68 compliance requirements for connecting to the US telephone network.

South Africa Telecommunications Notice

Notice regarding surge protection for South Africa telecommunications.

Notice to Users of the Canadian Telephone Network

Industry Canada technical specifications and REN information for Canadian telephone networks.

Notice to Users of the New Zealand Telephone Network

Special conditions and telepermit requirements for New Zealand telephone networks.

Using This Product in Switzerland

Requirements for using a Swiss billing tone filter in Switzerland.

Utilisation de ce produit en Suisse

French version of Swiss product usage requirements.

Verwendung dieses Produkts in der Schweiz

German version of Swiss product usage requirements.

Uso del Prodotto in Svizzera

Italian version of Swiss product usage requirements.

Notice to Users in the European Union

States conformity with EU directives for CE marking.

Regulatory Notices for Wireless Products

Contains regulatory information pertaining to wireless products.

Exposure to Radio Frequency Radiation

RF exposure notice applicable if the printer has a wireless network card.

Notice to Users in Brazil

Notice regarding radio frequency interference compliance in Brazil.

Industry Canada (Canada)

Industry Canada compliance statement and antenna usage rules.

Taiwan NCC RF Notice Statement

RF notice statement for Taiwan NCC.

Notice to Users in the European Union

Conformity with EU directives for wireless LAN options.

Statement of Limited Warranty

Details the limited warranty terms for the printer in the US and Canada.

Limited Warranty

Lexmark's warranty regarding product manufacturing, materials, and workmanship.

Limited Warranty Service

Explains how to obtain warranty service and requirements for proof of purchase.

Extent of Limited Warranty

Lists exclusions from warranty service, such as modifications or misuse.

Limitation of Liability

Limits Lexmark's liability for damages, lost profits, and consequential damages.

Additional Rights

Discusses additional rights that may vary by state.

Lexmark Software Limited Warranty and License Agreements

Outlines the terms and conditions for the software limited warranty and license agreements.

Device License Agreement

License agreement for using Lexmark toner cartridges and developer components.

Lexmark Software License Agreement

Legal agreement governing the use of Lexmark software programs.

1 Statement of Software Limited Warranty.

Lexmark warrants the software media against defects in materials and workmanship for 90 days.

2 Disclaimer and Limitation of Warranties.

Disclaims other warranties and limits liability for the software program.

c Reservation of Rights.

Lexmark reserves all rights not expressly granted for the software program.

d Freeware.

Governs the use of third-party freeware included with the software program.

6 Transfer.

Terms for transferring the software program to another end-user.

7 Upgrades.

Conditions for using upgrade software programs.

8 Limitation on Reverse Engineering.

Prohibits reverse engineering or decryption of the software program.

9 Additional Software.

Terms for updates or supplements to the original software program.

10 Term.

Effective period of the software license agreement and termination conditions.

11 Taxes.

Responsibility for payment of taxes related to the software program.

12 Limitation on Actions.

Time limits for legal actions related to the software license agreement.

13 Applicable Law.

Specifies the governing law for the software license agreement.

14 United States Government Restricted Rights.

Rights of the US government regarding the software program.

15 Consent to Use of Data.

Consent for Lexmark to collect and use user information for support services.

16 Export Restrictions.

Restrictions on acquiring, shipping, or reexporting the software program.

17 Agreement to Contract Electronically.

Agreement to form the software license agreement electronically.

18 Capacity and Authority to Contract.

Represents legal age and authority to enter into the contract.

19 Entire Agreement.

States that the license agreement is the entire agreement for the software.

Microsoft Corporation Notices

Notices regarding intellectual property owned by Microsoft Corporation.

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