294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off
Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1 Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2 Flex and fan the pages.
3 Place the pages in the ADF.
4 Adjust the ADF guides.
5 From the printer control panel, press .
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the ADF.
2 Turn the printer off.
3 Wait 15 seconds, and then turn the printer on.
4 Place the document in the ADF.
5 Press .
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
Troubleshooting
186
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