3 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply
from”. Turn off and restart the printer.
4 If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see
“Request timed out.”
Try the following:
a Click:
• In Windows XP: Start Settings or Control Panel Network Connection
• In Windows Vista: The Start icon Control Panel Network and Internet Network and Sharing
Center
The Start icon looks like
.
b Select the appropriate connection from the ones shown.
Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may
not include the word “wireless” in its name.
c Right-click on the connection, and click Repair.
Macintosh users only
1
Check the status of AirPort and, if you do not already know it, find the IP address of the wireless access point
(wireless router).
a Click Apple menu System Preferences.
b Click Network.
c To check the network status, select Network Status in the Show pop-up menu.
The AirPort status indicator should be green. Green means the port is active (turned on) and is connected.
Notes:
• Yellow means the port is active but is not connected.
• Red means the port has not been configured.
d Select AirPort in the Show pop-up menu, and then click TCP/IP.
• The "Router" entry is typically the wireless access point (wireless router).
• The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.
2 Ping the wireless access point (wireless router).
a From the Applications folder, click the Utilities folder.
b Double-click the Network Utility application.
c Type the IP address of the wireless access point (wireless router) in the network address field. For example:
10.168.0.100
d Click Ping.
3 If the wireless access point (wireless router) responds, you will see several lines that display the number of bytes
received from the wireless access point (wireless router). This ensures that your computer is connected to the
wireless access point (wireless router).
4 If the wireless access point (wireless router) does not respond, nothing is displayed. See the Mac Help for
additional AirPort tips and information, or use Network Diagnostics to help resolve the problem.
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