Lexmark X5470 - Can Receive but Not Send Faxes

8 Press .
9 Press or repeatedly to view the current Fax Forwarding setting.
10 To turn off Fax Forwarding, press or repeatedly until Off appears.
11 Press to save the setting.
Can receive but not send faxes
Check mode selection
To make sure the printer is set for faxing, press Fax Mode.
Check document
placement
Load the original document facedown in the ADF or in the upper left corner of the scanner
glass.
Check the Dial Prefix
setting
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Dialing and Sending appears.
6 Press .
7 Press or repeatedly until Dial Prefix appears.
8 Press .
9 To change the setting, press or repeatedly until Create appears.
10 Press .
11 Enter the prefix to be dialed before each telephone number.
12 Press .
Check Speed Dial
number
• Check to make sure Speed Dial has been programmed for the number that you wish to
dial. See “Setting up Speed Dial” on page 39.
• As an alternative, dial the telephone number manually.
Be sure that printer is
detecting a dial tone
• See “Sending a fax while listening to a call (On Hook Dial)” on page 25.
• Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing,
this means it did not recognize the dial tone.
2 From the control panel, press Fax Mode.
3 Press .
4 Press or repeatedly until Fax Setup appears.
5 Press .
6 Press or repeatedly until Dialing and Sending appears.
7 Press .
8 Press or repeatedly until Dial Method appears.
9 Press .
10 Press or repeatedly until Dial Behind PBX appears.
11 Press to save this setting.
Troubleshooting
48