= Supported
X = Not supported
Printer model
Message Status code Return string X548de, X548dte
Intervention Required -
Close Surface
40021
Close surface H
X
Intervention Required -
Close Cover
40021
Close top access
cover
X
Intervention Required -
Close Cover and Door
40021
Close top access
cover and front door
X
Intervention Required -
Close Door
40021
Close [tray] door
X
Intervention Required -
Close Tray [x] Top Cover
40021
Close Tray [x] Top
Cover
X
Intervention Required -
Printer Upper Door Open
40021
Cover Open, Close Top
Covers, Close Door,
or Insert Cartridge
X
Intervention Required -
Insert Print Cartridge
40021
Insert Print
Cartridge
X
Intervention Required -
Open Cover
40021
Open Cover
X
Intervention Required -
Open Rear Door
40021
Open Rear Door
X
Intervention Required -
Invalid Refill
40021
30 Invalid Refill
Change Cartridge
X
Intervention Required -
Defective Ink Cartridge
40021
31 Defective
Cartridge CMYK*
X
Intervention Required -
Defective Print Cartridge
40021
31 Defective Print
Cartridge
X
Intervention Required -
Missing Cartridge
40021
31 Missing Cartridge
CMYK*
X
Intervention Required -
Missing Printhead
40021
31 Missing Printhead
X
Intervention Required -
Defective Print Cartridge
40021
31 Replace defective
cartridge
X
Intervention Required -
Invalid Refill
40021
31.xx Invalid refill,
change cartridge
X
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges,
respectively.
Appendix B: PJL support 54