= Supported
X = Not supported
Printer model
Message Status code Return string X548de, X548dte
Intervention Required -
Defective Print Cartridge
40021
31.xx Replace
defective cartridge
X
Intervention Required -
Defective Print Cartridge
40021
31.xx Replace
defective print
cartridge
X
Intervention Required -
Unsupported Cartridge
40021
32 Unsupported
Cartridge
X
Intervention Required -
Unsupported CMYK* Cartridge
40021
32 Unsupported CMYK*
Cartridge
X
Intervention Required -
Unsupported Print Cartridge
40021
32 Unsupported Print
Cartridge
X
Intervention Required -
Unsupported Printhead
40021
32 Unsupported
Printhead
X
Intervention Required -
Unsupported Cartridge
40021
32.xx Cartridge part
number unsupported by
device
X
Intervention Required -
Tray Size Sense Error
40021
40 Tray [x] Size
Sense Error
X
Intervention Required -
Open Bin Exit Tray
40021
41 Open Bin 1 Exit
Tray
X
Intervention Required -
Cartridge Region Mismatch
40021
42.xy Cartridge
region mismatch
X
Intervention Required -
Paper Jam
40022
2xx Paper Jam
X
Intervention Required -
Remove Packaging Material
40025
Remove packaging
material
X
Intervention Required -
Remove Packaging Material
40025
Remove packaging
material, [area name]
Intervention Required -
Waste Toner Missing
40025
82 Waste toner bottle
missing
X
Intervention Required -
Waste Toner Bottle Missing
40025
82.xx Waste toner
bottle missing
Intervention Required -
Check Tray Connection
40027
Check tray [paper
source #] connection
X
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges,
respectively.
Appendix B: PJL support 55