Lexmark X792de - 290-292 Paper Jams; 400-403 and 460-461 Paper Jams

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290–292 paper jams

290 paper jam

Close the ADF cover.

291 paper jam

Close the scanner glass cover.

292 paper jam

Try one of more of the following:

• Close the ADF cover.

• Close the scanner cover.

• Contact your system support system person.

400–403 and 460–461 paper jams

1 Open the paper transport unit door.

2 Firmly grasp the jammed paper, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3 Close the paper transport unit door.

4 From the printer control panel, touch Continue, jam cleared.

Clearing jams 265

Main Page

Default Chapter2
- Table of Contents2
Safety Information16
Learning about the Printer18
- Thank You for Choosing this Printer18
- Finding Information about the Printer18
- Selecting a Location for the Printer19
- Printer Configurations20
- Basic Functions of the Scanner21
- Understanding the ADF and Scanner Glass22
- Understanding the Printer Control Panel23
Understanding the Home Screen24
- Using the Touch-Screen Buttons25
  - Sample Touch Screen26
  - Other Touch-Screen Buttons27
Setting up and Using the Home Screen Applications29
- Accessing the Embedded Web Server29
- Activating the Home Screen Applications29
- Scan to Network30
- Exporting and Importing a Configuration Using the Embedded Web Server32
Additional Printer Setup33
- Installing Internal Options33
- Order of Installation52
- Installing Optional Trays53
- Attaching Cables54
- Verifying Printer Setup55
  - Printing a Menu Settings Page55
  - Printing a Network Setup Page56
- Setting up the Printer Software56
  - Installing the Printer Software56
  - Updating Available Options in the Printer Driver57
- Setting up Wireless Printing57
- Installing the Printer on a Wired Network62
- For Windows Users63
- Changing Port Settings after Installing a New Network Internal Solutions Port65
- Setting up Serial Printing66
Minimizing Your Printer's Environmental Impact68
- Saving Paper and Toner68
  - Using Recycled Paper68
  - Conserving Supplies68
- Saving Energy69
- Recycling72
Loading Paper and Specialty Media74
- Setting the Paper Size and Type74
- Configuring Universal Paper Settings74
- Loading the Standard or Optional 550-Sheet Tray75
- Loading the 2000-Sheet High-Capacity Feeder78
- Loading the Multipurpose Feeder80
- Linking and Unlinking Trays82
Paper and Specialty Media Guidelines85
- Paper Guidelines85
- Supported Paper Sizes, Types, and Weights88
Printing93
- Printing a Document93
  - Printing in Black and White93
  - Adjusting Toner Darkness93
- Printing from a Flash Drive94
  - Supported Flash Drives and File Types96
- Printing on Specialty Media96
- Printing Confidential and Other Held Jobs98
  - Storing Print Jobs in the Printer98
  - Printing Confidential and Other Held Jobs99
- Printing Information Pages100
  - Printing a Font Sample List100
  - Printing a Directory List100
- Canceling a Print Job100
Copying102
- Making Copies102
- Copying Film Photos103
- Copying on Specialty Media103
  - Copying on Transparencies103
  - Copying on Letterhead103
- Customizing Copy Settings104
- Placing Information on Copies109
  - Placing the Date and Time at the Top of each Page109
  - Placing an Overlay Message on each Page109
- Canceling a Copy Job109
- Understanding the Copy Screens and Options110
E-Mailing114
- Getting Ready to E-Mail114
  - Setting up the E-Mail Function114
  - Configuring E-Mail Settings114
- Creating an E-Mail Shortcut115
  - Creating an E-Mail Shortcut Using the Embedded Web Server115
  - Creating an E-Mail Shortcut Using the Touch Screen115
- E-Mailing a Document116
- Customizing E-Mail Settings117
  - Adding E-Mail Subject and Message Information117
  - Changing the Output File Type117
- Canceling an E-Mail118
- Understanding E-Mail Options118
Faxing121
- Getting the Printer Ready to Fax121
- Creating Shortcuts127
  - Creating a Fax Destination Shortcut Using the Embedded Web Server127
  - Creating a Fax Destination Shortcut Using the Touch Screen128
- Sending a Fax128
- Customizing Fax Settings130
- Canceling an Outgoing Fax131
  - Canceling a Fax While the Original Documents Are Still Scanning131
  - Canceling a Fax after the Original Documents Have Been Scanned to Memory132
- Understanding Fax Options132
- Holding and Forwarding Faxes134
  - Holding Faxes134
  - Forwarding a Fax134
Scanning to an FTP Address136
- Scanning to an FTP Address Using the Touch Screen136
- Scanning to an FTP Address Using a Shortcut Number136
- Scanning to an FTP Address Using the Address Book137
- Creating Shortcuts137
  - Creating an FTP Shortcut Using the Embedded Web Server137
  - Creating an FTP Shortcut Using the Touch Screen138
- Understanding FTP Options138
Scanning to a Computer or Flash Drive141
- Scanning to a Computer141
- Scanning to a Flash Drive142
- Understanding the Scan Center Features142
- Using the Scanback Utility142
- Understanding Scan Profile Options143
Understanding Printer Menus145
- Menus List145
- Supplies Menu146
- Paper Menu148
- Reports Menu160
- Network/Ports Menu161
- Security Menu174
- Settings Menu179
- Help Menu235
Securing the Memory before Moving the Printer237
- Statement of Volatility237
- Erasing Volatile Memory237
- Erasing Non-Volatile Memory238
- Erasing Printer Hard Disk Memory238
- Configuring Printer Hard Disk Encryption239
Maintaining the Printer240
- Cleaning the Exterior of the Printer240
- Cleaning the Scanner Glass241
- Cleaning the ADF Parts242
- Cleaning the Printhead Lenses244
- Storing Supplies245
- Checking the Status of Supplies245
  - Checking the Status of Supplies from the Printer Control Panel245
  - Checking the Status of Supplies from a Network Computer245
- Ordering Supplies246
- Replacing Supplies248
  - Replacing a Print Cartridge248
  - Replacing the Waste Toner Bottle251
- Moving the Printer252
Administrative Support254
- Finding Advanced Networking and Administrator Information254
- Using the Embedded Web Server254
- Checking the Virtual Display254
- Checking the Status of the Printer254
- Setting up E-Mail Alerts255
- Viewing Reports255
- Restoring Factory Default Settings256
Clearing Jams257
- Avoiding Jams257
- Understanding Jam Numbers and Locations257
- 200 Paper Jam259
- 202-203 Paper Jams260
- 230 Paper Jam261
- 231-239 Paper Jams262
- 24X Paper Jam262
- 250 Paper Jam263
- 280-289 Paper Jams264
- 290-292 Paper Jams265
- 400-403 and 460-461 Paper Jams265
- 431-438 Paper Jams266
- 455 Staple Jam266
Troubleshooting269
- Solving Basic Printer Problems269
- Understanding Printer Messages269
  - Adjusting Color269
  - An Error Has Occurred with the USB Drive. Please Remove and Reinsert Drive269
  - Change [Paper Source] to [Custom Type Name]269
  - Change [Paper Source] to [Custom Type Name] Load [Orientation]270
  - Change [Paper Source] to [Custom String]270
  - Change [Paper Source] to [Custom String] Load [Orientation]270
  - Change [Paper Source] to [Paper Size] [Paper Type]270
  - Change [Paper Source] to [Paper Size] [Paper Type] Load [Orientation]270
  - Close Paper Transport Cover270
  - Close Left Side Door271
  - Close [Tray] Door271
  - Close Finisher Side Door271
  - Close Finisher Top Cover271
  - Close Front Door271
  - Close Top Access Cover271
  - Disk Corrupted271
  - Disk Near Full. Securely Clearing Disk Space271
  - Disk Problem271
  - Empty the Hole Punch Box272
  - Error Reading USB Drive. Remove USB272
  - Fax Partition Inoperative. Contact System Administrator272
  - Fax Server 'To Format' Not Set Up. Contact System Administrator272
  - Fax Station Name Not Set up272
  - Fax Station Number Not Set up272
  - Install bin [X]273
  - Install Tray [X]273
  - Insert the Hole Punch Box273
  - Insert Tray [X]273
  - Insert Staple Cartridge273
  - Install Envelope Feeder273
  - Load [Src] with [Custom Type Name]274
  - Load [Src] with [Custom String]274
  - Load [Src] with [Size]274
  - Load [Src] with [Type] [Size]274
  - Load Manual Feeder with [Custom Type Name]275
  - Load Manual Feeder with [Custom String]275
  - Load Manual Feeder with [Paper Size]275
  - Load Manual Feeder with [Paper Type] [Paper Size]275
  - Load Staples275
  - Memory Full, Cannot Print Faxes275
- Reattach bin [X]276
- Reattach bin [X] - [Y]276
- Remove Packaging Material, [Area Name]277
- Remove Paper from Standard Output bin277
- Remove Paper from bin [X]277
- Remove Paper from All Bins277
- Remove Paper from [Linked Set bin Name]277
- Restore Held Jobs277
- Scanner Automatic Feeder Cover Open277
- Slide Finisher to the Left277
- Some Held Jobs Were Not Restored277
- Supply Needed to Complete Job277
- Tray [X] Paper Size Unsupported278
- Unsupported Disk278
- 31.XX Missing or Defective [Color] Cartridge278
- 32.XX [Color] Cartridge Part Number Unsupported by Device278
- Incorrect Paper Size, Open [Src]278
- 35 Insufficient Memory to Support Resource Save Feature278
- 37 Insufficient Memory to Collate Job279
- 37 Insufficient Memory for Flash Memory Defragment Operation279
- 37 Insufficient Memory, some Held Jobs Were Deleted279
- 37 Insufficient Memory, some Held Jobs will Not be Restored279
- 38 Memory Full279
- 39 Complex Page, some Data May Not Have Printed279
- 40 [Color] Invalid Refill, Change Cartridge279
- 51 Defective Flash Detected280
- 52 Not Enough Free Space in Flash Memory for Resources280
- 53 Unformatted Flash Detected280
- 54 Network [X] Software Error280
- 54 Serial Option [X] Error280
- 54 Standard Network Software Error280
- Unsupported Option in Slot [X]281
- 56 Parallel Port [X] Disabled281
- 56 Serial Port [X] Disabled281
- 56 Standard USB Port Disabled281
- 56 Standard Parallel Port Disabled281
- 56 USB Port [X] Disabled281
- 57 Configuration Change, some Held Jobs Were Not Restored282
- 58 Too Many Bins Attached282
- 58 Too Many Disks Installed282
- 58 Too Many Flash Options Installed282
- 58 Too Many Trays Attached282
- 58 Input Config Error283
- Incompatible Output bin [X]283
- 61 Remove Defective Disk283
  - 62 Disk Full283
  - 80.XX Fuser Near Life Warning283
  - 80.XX Fuser Life Warning283
  - 80.XX Replace Fuser284
  - 80.XX Fuser Missing284
  - 82.XX Replace Waste Toner Bottle284
  - 82.XX Waste Toner Bottle Missing284
  - 82.XX Waste Toner Bottle Nearly Full284
  - 83.XX Replace Transfer Module284
  - 83.XX Transfer Module Life Warning284
  - 83.XX Transfer Module Missing284
  - 88.XX [Color] Cartridge Nearly Low284
  - 88.XX [Color] Cartridge Low285
  - 88.XX [Color] Cartridge very Low285
  - 88.XX [Color] Cartridge Critically Low285
  - 840.01 Scanner Disabled by Admin285
  - 840.02 Scanner Disabled. Contact System Administrator if Problem Persists285
  - 1565 Emulation Error, Load Emulation Option286
  - Solving Printing Problems286
    - Multiple-Language PDF Files Do Not Print286
    - Printer Control Panel Display Is Blank or Displays Only Diamonds286
    - Error Message about Reading USB Drive Appears286
    - Print Jobs Do Not Print286
    - Confidential and Other Held Jobs Do Not Print287
    - Print Job Takes Longer than Expected288
    - Job Prints from the Wrong Tray or on the Wrong Paper288
    - Incorrect Characters Print288
    - Tray Linking Does Not Work288
    - Large Jobs Do Not Collate289
    - Unexpected Page Breaks Occur289
  - Solving Copy Problems289
    - Copier Does Not Respond289
    - Scanner Unit Does Not Close290
    - Poor Copy Quality290
    - Partial Document or Photo Copies291
  - Solving Scanner Problems292
    - Checking an Unresponsive Scanner292
    - Scan was Not Successful292
    - Scanning Takes too Long or Freezes the Computer292
    - Poor Scanned Image Quality293
    - Partial Document or Photo Scans293
    - Cannot Scan from a Computer294
  - Solving Fax Problems294
    - Fax and E-Mail Functions Are Not Set up294
    - Caller ID Is Not Shown294
    - Cannot Send or Receive a Fax295
    - Can Send but Not Receive Faxes296
    - Can Receive but Not Send Faxes297
    - Received Fax Has Poor Print Quality297
  - Solving Home Screen Applications Problems298
    - An Application Error Has Occurred298
  - Solving Option Problems299
    - Option Does Not Operate Correctly or Quits after It Is Installed299
    - Paper Tray Problems299
    - 2,000-Sheet Drawer Problems300
    - Cannot Detect Flash Memory Card300
    - Cannot Detect Printer Hard Disk300
    - Internal Solutions Port Does Not Operate Correctly300
    - Internal Print Server Does Not Operate Correctly301
    - Memory Card301
    - Usb/Parallel Interface Card Does Not Operate Correctly301
  - Solving Paper Feed Problems302
    - Paper Frequently Jams302
    - Paper Jam Message Remains after Jam Is Cleared302
    - Jammed Pages Are Not Reprinted302
  - Solving Print Quality Problems303
    - Characters Have Jagged or Uneven Edges303
    - Clipped Images303
    - Fine Horizontal Lines Appear on Color Pages303
    - Shadow Images Appear on Prints304
    - Gray Background on Prints304
    - Incorrect Margins305
    - Light Colored Line, White Line, or Incorrectly Colored Line Appears on Prints305
    - Paper Curl306
    - Print Irregularities306
    - Print Is too Dark307
    - Print Is too Light308
    - Printer Is Printing Blank Pages309
    - Repeating Defects Appear on Prints309
    - Skewed Print310
    - Solid Color or Black Pages Appear on Prints310
    - Black or White Streaks Appear on Transparencies or Paper311
    - Streaked Horizontal Lines Appear on Prints311
    - Streaked Vertical Lines312
    - Toner Fog or Background Shading Appears on a Page312
    - Toner Rubs off313
    - Toner Specks314
    - Transparency Print Quality Is Poor314
    - Uneven Print Density314
  - Solving Color Quality Problems315
    - FAQ about Color Printing315
  - Embedded Web Server Does Not Open318
    - Check the Network Connection318
    - Check the Address Entered in the Web Browser318
    - Temporarily Disable Web Proxy Servers318
  - Contacting Customer Support318
Notices319
- Product Information319
- Edition Notice319
- Power Consumption324
Index338

Lexmark X792de - 290-292 Paper Jams; 400-403 and 460-461 Paper Jams

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