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Only training and service purposes
Cleaning function operation and error modes
Failure Cause of failure How to check Measures
No power supply
(There is no operation even if the
power switch is pressed.)
The main PCB is faulty.
The battery is faulty.
Main PCB wire is disconnected.
Handy key PCB wire is disconnected.
Handy key PCB wire
connector is fastened incorrectly.
Handy key PCB is faulty.
Check if the main PCB is 5V.
Check if the battery voltage is 20.3V±1% or higher.
Using a tester, check if it is disconnected.
Using a tester, check if it is disconnected.
Handy Key PCB wire connector is fastened incorrectly.
Press the Power button of Handy and check the
resistance value with a tester.
Replace the Main PCB.
Check the charging station. If there is no
problem, then change the battery.
Replace the power wire in the product body.
Replace the power key wire.
Reassemble the key wire connector.
Replace the key PCB.
The suction motor operation is faulty.
(The battery level indicator is turned
on, but the suction motor won’t operate
at all.)
The Motor unit is faulty.
The motor wire is disconnected.
The power connector is fastened incorrectly.
The motor terminal is fastened incorrectly.
The Main PCB is faulty.
Using a tester, check if the motor coil is disconnected.
Using a tester, check if it is disconnected.
Check the connector fastening and assembly status.
Check the terminal fastening and assembly status.
Check the triac for resistance and damage with a tester
Check the PCB terminal (motor) output voltage.
Replace the motor.
Replace the motor wire.
Reassemble or replace the connector.
Reassemble or replace the terminal.
Replace the main PCB.
The roller motor is faulty.
(During the cleaning operation, the
suction motor operates normally but
the roller motor won’t operate.)
The motor unit is faulty.
The motor wire is disconnected.
The power connector is fastened incorrectly.
The motor terminal is fastened incorrectly.
The motor assembly is faulty.
The main PCB is faulty.
Using a tester, check if the motor coil is disconnected.
Using a tester, check if it is disconnected.
Check the connector fastening and assembly status.
Check the terminal fastening and assembly status.
Check whether there is interference as a result of faulty
assembly.
Check the triac for resistance and damage with a tester
Check the PCB terminal (motor) output voltage.
Replace the motor.
Replace the motor wire.
Reassemble or replace the connector.
Reassemble or replace the terminal.
Overhaul or replace the motor.
Replace the main PCB.
The charging station is faulty.
(The product body cannot be charged
when placed on the charging station.)
The station main PCB is faulty.
The battery terminal is fastened incorrectly.
The station main PCB is faulty.
The adapter is faulty.
Check the output voltage (5V).
Using a tester, check if it is disconnected.
Check the PCB terminal output voltage.
Using a tester, check if it is disconnected.
• If it is considered that the adapter may be faulty,
always check whether there is adapter output using a
measuring device.
• 29.1V - 29.7V
The station main PCB is faulty.
Reassemble or replace the battery.
Replace the station main PCB.
Replace the adapter.
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