Part Interchangeable: Scrap Current Part in LG Warehouse: Yes No
[SVC Guide] Guide to IE Errors Caused by the Siphon Effect
Service Bulletin
Product : Washing Machine
Bulletin # : DFZ201900167-01
Release Date : 11/15/2019
Applicable for Serial Number : 901TN******* ~
Page 1
Applicable for models: (WM3500CW / F3L2CNU4W); (WM3700HWA / F3L2CYU5W); (WM3700HVA / F3L2CYU5T); (WM3900HWA / F3L2CYU2W); (WM3900HBA / F3L2CYU2W); (WM3460CV /
F3L2CNU9T); (WM3460CW / F3L2CNU3W)
Bulletin Type : SVC Notice Parts Others
Applicable :only with symptoms :with every repair
Symptoms
Machine giving an IE error, even though inlet valves are functional.
Picture
Cause
Since the drain hose is too deep in the standpipe, water is being siphoned out of the
machine while it is added. Since the machine does not sense a change water level, it
assumes an inlet valve is malfunctioning, giving an IE error.
Current and New (Visual / Part number & Name etc)
Different Lengths of Drain Hose (AEM74772903)
2700mm (Old) 2200mm (New)
Note: The repair instructions were moved to the second page.
Current Part New Part
Current Product Yes Yes
New Product Yes Yes
(Note): If the drain hose is damaged, any sizes of drain
hose can be replaced.
But, please follow the installation guide on this bulletin.
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