Bulletin Type : SVC Notice Parts Others
Symptoms
Remaining water in the dispenser
Picture
Refer to the below image
Cause
In case of low water pressure in the house, there would be remaining water in the dispenser
When replacing the detergent box for water remaining in the dispenser
Service Bulletin
Product : Front loader washer
Bulletin # : DFZ201900119-01
Release Date : 11 / 07 / 2019
Applicable for Serial Number : 2019.01 ~ (901TN ~ )
When replacing the detergent box assembly with defects related to remaining water in the dispenser,
replace the detergent box assembly with hole at the bottom. (If it is possible, please ship it by FOC to customer without dispatching technician)
Page 1
Applicable for models : WM3500CW/01 (F3L2CNU4W), WM3700HWA/02 (F3L2CYU5W), WM3700HVA/01 (F3L2CYU5T),
WM3900HWA (F3L2CYU2W), WM3900HBA (F3L2CYU2E)
Applicable only with symptoms with every repair
2. Current and New (Visual / Part number & Name etc) : No Part number change
SVC Location Description Part Number Current After
F227
Box Assembly
Detergent
AAZ75735901
Without Hole With Hole
Extended Warranty : NO extended warranty
Part Interchangeable : Scrap Current Part in LG Warehouse : Yes No
Current Part New Part
Current Product No Yes
New Product No Yes
• The information is available through “LG GSFS+” with a valid ID.
• The information is intended tor experienced technicians, not for customer .
• The information is subject to change or update without notice.
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