11-5 SERVICE DIAGNOSIS CHART
COMPLAINT
POINTS TO BE CHECKED REMEDY
No Cooling.
• Isthepowercordunpluggedfromtheoutlet?
• CheckifthepowerswitchissettoOFF.
• Checkifthefuseofthepowerswitchisshorted.
• Measurethevoltageofthepoweroutlet.
• Plugintotheoutlet.
• SettheswitchtoON.
• Replacethefuse.
• Ifthevoltageislow,correctthewiring.
Cools poorly.
• Checkiftheunitisplacedtooclosetothewall.
• Checkiftheunitisplacedtooclosetothestove,
gas cooker, or in direct sunlight.
• Istheambienttemperaturetoohighortheroom
doorclosed?
• Checkiffoodputintherefrigeratorishot.
• Didyouopenthedooroftheunittoooftenor
checkifthedoorissealedproperly?
• CheckiftheControlissettoWarm position.
• Placetheunitabout4inches(10cm)from
the wall.
• Placetheunitawayfromtheseheatsources.
• Lowertheambienttemperature.
• Putinfoodsaftertheyhavecooleddown.
• Don'topenthedoortoooftenandcloseit
firmly.
• SetthecontroltoRecommended position.
Food in the
Refrigerator
is frozen.
• Isfoodplacedinthecoolingairoutlet?
• Checkifthecontrolissettocolder position.
• Istheambienttemperaturebelow41°F(5°C)?
• Placefoodsinthehigh-temperaturesection.
(front part)
• SetthecontroltoRecommended position.
• SetthecontroltoWarm position.
Condensation
or ice forms
inside the unit.
• Isliquidfoodsealed?
• Checkiffoodputintherefrigeratorishot.
• Didyouopenthedooroftheunittoooftenor
checkifthedoorissealedproperly?
• Sealliquidfoodswithwrap.
• Putinfoodsaftertheyhavecooleddown.
• Don'topenthedoortoooftenandcloseit
firmly.
Condensation
forms in the
Exterior Case.
• Checkiftheambienttemperatureandhumidityof
the surrounding air are high.
• Isthereagapinthedoorgasket?
• Wipemoisturewithadrycloth.Itwill
disappear in low temperature and humidity.
• Fillupthegap.
There is
abnormal noise.
• Istheunitpositionedinafirmandevenplace?
• Areanyunnecessaryobjectsplacedintheback
sideoftheunit?
• CheckiftheDripTrayisnotfirmlyfixed.
• Checkifthecoverofthecompressorenclosurein
the lower front side is taken out.
• AdjusttheLevelingScrew,andpositionthe
refrigerator in a firm place.
• Removetheobjects.
• FixtheDripTrayfirmlyintheoriginalposition.
• Placethecoverinitsoriginalposition.
Door does not
close well.
• Checkifthedoorgasketisdirtywithanitemlike
juice.
• Istherefrigeratorlevel?
• Istheretoomuchfoodintherefrigerator?
• Cleanthedoorgasket.
• PositioninafirmplaceandleveltheLeveling
Screw.
• Makesurefoodstoredinshelvesdoesnot
prevent the door from closing.
Ice and foods
smell
unpleasant.
• Checkiftheinsideoftheunitisdirty.
• Arefoodswithastrongodorunwrapped?
• Theunitsmellsofplastic.
• Cleantheinsideoftheunit.
• Wrapfoodsthathaveastrongodor.
• Newproductssmellofplastic,butthiswillgo
away after 1-2 weeks.
Other possible problems:
Check if frost forms
in the freezer.
Check the
refrigeration system.
Check the
Thermistor.
Not
defrosting
The system
is faulty.
The operation of the
Thermistor is incorrect.
Check Components of
the defrosting circuit.
Perform sealed
system repair.
Replace the
Thermistor.
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