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2.2 Error Code List
CAUTION
Precaution in service or check
Even after stopping the operation of product, it takes some time to discharge the remaining electricity of the elec-
trolytic capacitor that was charged early. Before conducting a checking or repairing job, pull out the plug out of the out-
let and make sure that the lamp on the control board outdoor unit is off.
• Notice of error code
- 
Slight / Heavy / Option Troubles : lowercases ‘ch’ + code no.
- Errors : capital letters ‘CH’ + code no. 
- Slight Trouble: *
- Heavy Trouble: **
- Option Trouble: ***
- Error: ****
Main PCB assembly(Heater)
Error
Code
Description Main Reasons
01 *  Problem in Remote Room Air sensor Remote room air sensor disconnection or short circuit 
02 **  Problem in Refrigerant (Inlet side) sensor Refrigerant Inlet side sensor disconnection or short circuit 
03 **** 
Bad communication between control panel and unit
Connector connection error or connection wire break 
05 ****
Bad communication between Indoor unit and
PCB(Heater)  Unit does not receive signal from PCB(Inverter) 
Main PCB assembly(Inverter) and Main PCB assembly(Heater)
06 **  Problem in Refrigerant (Outlet side) sensor Refrigerant Outlet side sensor disconnection or short circuit 
08 ***  Problem in Water Tank sensor Water tank sensor disconnection or short circuit 
09 ****  PCB Program (EEPROM) Fault Electrical or mechanical damage at the EEPROM 
13 ***  Problem in Solar-thermal sensor Solar-thermal sensor disconnection or short circuit 
14 ****  Problem in Flow Switch Folw switch is open while internal water pump is working 
15 ****  Water pipe overheated Leaving water temperature is above 57℃ 
16 ****  Problems in sensors An error cord 17,18,19 error has occurred at the same time. 
17 *  Problem in Water-inlet sensor Water-Inlet sensor disconnection or short circuit 
18 *  Problem in Water-outlet sensor Water-outlet sensor disconnection or short circuit 
19 *  Problem in Water-interlim sensor Water-interlim sensor disconnection or short circuit 
20 ****  Electric heater overheated Leaving water temperature is above 80℃