Turn on the meter and
reconnect
The pole of heart rate
sensor is not wet
enough
Wet the pole with water or
liquor for hard contact
lenses
3 Heart rate can’t be
displayed
Disturbed by
electromagnetism
Stay away from
electromagnetism
4 Incline doesn’t work The motor wire is not
well connected
Open the motor cover and
reconnect it
5 Running belt runs faster
or slower than what has
been displayed
Unadjusted Readjust it
6 Running belt slips Running belt is not
tight enough
Please read point 3.3
Adjustment steps for
tightening running belt for
reference
7 Running belt is deflected
The running belt is
unadjusted.
Please read point 3.4 The
steps for adjusting the
deflected running belt for
reference
7.2 If you still can’t solve the problems after taking the solutions above, we hope
that you can contact our dealer or company as soon as possible.
8. Warranty
8.1 We have assigned well-trained professionals. They are ready to serve for
you at any time.
8.2 Within the warranty time, and under your correct operations, our
technicians will replace or repair the defective accessories for free. But you
will have to pay for the broken parts if the warranty is expired or you use
them in an incorrect way.
8.3 Condition beyond Manufacturer’s warranty
If the product you purchase has the problems as follows, the warranty is not
effective:
a) Improper operating, negligence, accident
b) Wrong adjustment of running belt and poly V-belt
c) Unauthorized take-down
d) Improper maintenance
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