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5-24

Linksys SPA9000 Administrator Guide

Document Version 3.01

Chapter 5 Configuring the LVS Auto-Attendant

Auto-Attendant XML Instructions Set

Table of Contents

Default Chapter3
- Table of Contents3
- Document Audience11
- Document Conventions12
- How this Document Is Organized12
- Related Documentation13
- Technical Support13
- Overview15
The Linksys Voice System15
Chapter 1 Using the Linksy Voice System16
- SPA400 SIP-PSTN Gateway and Voicemail16
- SPA9000 System Features17
- Auto-Attendant17
- Additional Features When Used with SPA900 Series IP Phones19
- Session Initiation Protocol20
Technology Background20
- SPA9000 Media Proxy21
- Using the SPA9000 with a Firewall or Router22
- SPA400 SIP-PSTN Gateway22
- Network Address Translation (NAT)23
SPA9000 Architecture25
- Architectural Components26
- Multicast Addressing and Group Paging27
  - Interactive Voice Response28
  - Administration Web Server28
- Configuration Options28
Chapter 2 Getting Started30
Where to Go from here30
Auto-Attendant30
- The Following30
- Implementing LVS31
- Using the Interactive Voice Response Interface38
- Initial Setup and Configuration42
- Setting the SPA9000 Administrator Account Password52
- Using the Administration Web Server52
  - Connecting to the Administration Web Server52
  - Administrator Account Privileges54
- Advanced Methods of Configuration54
- Client Registration60
  - Troubleshooting and Configuration FAQ61
CHAPTER 3 Configuring Voice Service and Voicemail67
- Using the Wizard to Configure ITSP Voice Services and Voicemail68
  - C H a P T E R 3 Configuring Voice Service and Voicemail69
  - NAT Settings69
- Completing the Voicemail Configuration72
- Configuring the SPA400 for PSTN Connectivity or Voicemail74
- Configuring a SPA IP Phone for Voice Mail Service84
- SPA400 Voicemail Options86
- Managing Voicemail86
CHAPTER 4 Configuring SPA9000 Features91
- Using the Wizard to Configure SPA9000 Voice Features91
- Using Dial Plans99
- Basic Call Management103
- Managing Call Forwarding107
- Managing Call Pickup115
- Multicast and Group Paging117
- Music on Hold118
Overview118
Changing the Internal Music Source118
Restoring the Default Internal Music Source119
Example SAS with MOH120
Using a Streaming Audio Server120
Using the IVR with an SAS Line120
- Example SAS with MOH121
- Configuring the Streaming Audio Server122
- Enhancements in Release 5.1122
CHAPTER 5 Configuring the LVS Auto-Attendant125
- Configuring Auto-Attendant125
- SPA9000 Field Reference149
Chapter 6 SPA9000 Field Reference150
- Info Tab150
- System Tab154
  - System Configuration154
  - Miscellaneous Settings154
- SIP Tab155
- Regional Tab171
  - Call Progress Tones171
Distinctive Ring Patterns172
Distinctive Call Waiting Tone Patterns174
Distinctive Ring/Cwt Pattern Names174
Ring and Call Waiting Tone Spec175
Control Timer Values (Sec)176
Vertical Service Activation Codes177
Vertical Service Announcement Codes181
Outbound Call Codec Selection Codes181
Miscellaneous183
- FXS 1/2 Tab186
  - Line Enable186
  - Network Settings186
SIP Settings187
Subscriber Information189
Dial Plan189
Mailbox Status189
Streaming Audio Server (SAS)190
Call Feature Settings191
Audio Configuration191
FXS Port Polarity Configuration194
- Line 1/2/3/4 Tab195

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