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Using Your Lively Mobile2
Answering Incoming Calls
There are a few scenarios when you may receive an incoming call on your device:
• You call Urgent Response and hang up immediately.
• You call Urgent Response and somehow get disconnected.
• You perform a “Test Call” from your lively.com account page.
• After activating your service for the irst time you will receive a Test Call to
conirm functionality.
• An accidental call was placed to Urgent Response and the Urgent Response agent is calling to
make sure that you are safe and secure.
When there is an incoming call, your Lively Mobile2 will ring with an audible tone.
If Urgent Response is unable to reach you on your Lively Mobile2, an Agent might call your phone
number on record and might show up as “Unknown Caller”.
INFORMATION
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