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General| Type | Medical Alert Device |
|---|---|
| Network | Verizon 4G LTE |
| GPS | Yes |
| Fall Detection | Yes |
| Battery Life | Up to 80 hours |
| Speaker | Yes |
| Microphone | Yes |
| Two-Way Voice Communication | Yes |
| Connectivity | 4G LTE |
| Range | Nationwide coverage |
| Emergency Response | 24/7 access to trained agents |
Lists and describes the components included in the Lively Mobile Plus box.
Details the physical components and features of the Lively Mobile Plus device.
Explains the charging dock, its components, and how it functions.
Provides step-by-step instructions for setting up the charging dock.
Guides users through the initial power-on and setup process for the device.
Instructions on how to properly place the device into the charging dock.
Explains when and how to charge the device based on battery indicators.
Details the meaning of different battery indicator light patterns.
Instructions for turning the device on and off.
Guidance on when and where to use the device.
How to contact Urgent Response, 9-1-1, and answer incoming calls.
Accessing Urgent Care and understanding the service indicator.
Instructions for using included accessories like clips and lanyards.
Explains how the device uses sensors to detect falls.
Describes the automatic calling process when a fall is detected.
How to verify if the Fall Detection feature is active and ready.
Guidelines for wearing the device to ensure accurate fall detection.
Outlines the steps taken by the device and agents after a fall is detected.
Managing your online account and Personal Emergency Profile.
Using test calls, finding the device, and adding notes.
Information on how to access and manage billing and payment details.
Agreement binding users to Urgent Response Terms and Conditions.
Details on arbitration, waiver, and forum selection clauses.
Explains the policy for returning purchased devices within 30 days.
Specific instructions for returning devices bought from retailers.
Information regarding product safety and compliance with regulations.
Statements regarding FCC compliance and equipment operation.
Warning about unauthorized modifications to the equipment.
Safety for body-worn use and precautions with medical devices.
Key warnings about product use and emergency contact procedures.
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