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Using Your Lively Mobile Plus
Connecting with Lively Urgent Care
With certain Lively Health & Safety Packages, you have access to Urgent Care.
Urgent Care provides you with unlimited health advice from a registered nurse or
board-certified doctor, 24-hours a day, 7-days a week.
To Access a Live Nurse:
1. Press the Call Button briefly. You will hear a voice prompt of “Calling Urgent
Response, press the button to cancel.” If you pressed the Call Button by mistake,
you will have a short moment to press the Call Button again to cancel the call.
2. Once connected with an Urgent Response Agent, ask to be connected to
“Urgent Care”.
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