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Managing Your Account
Just in Case Notes
“Just in Case Notes” can be used to share a variety of notes for Urgent Response
Agents such as future events, names of people you’ll be with, gate codes, locations
of a spare key and hearing or speech conditions. This information will be visible to
Urgent Response Agents to better assist you during your calls.
Once logged into lively.com/myaccount you will be able to review your notes, add
more notes, and edit or delete existing notes.
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