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vsmithSep 12, 2025
How do I fix the E55 error 'Sync Error, Motor Group 1' on my LOGICDATA SMARTneo-2G Control Unit?
- JJacqueline OlsonSep 12, 2025
To fix the E55 error, remove any excess load from the table and perform a factory reset.
How do I fix the E55 error 'Sync Error, Motor Group 1' on my LOGICDATA SMARTneo-2G Control Unit?
To fix the E55 error, remove any excess load from the table and perform a factory reset.
How to fix E72 error 'Position Error (Middle Switch*)' on LOGICDATA SMARTneo-2G?
To resolve error E72, disconnect the control box from the mains and wait for at least 20 seconds. Reconnect the system and perform a position reset procedure.
What to do if E61 error 'Motor Replaced' appears on LOGICDATA SMARTneo-2G?
If error E61 appears, plug in the correct motor and ensure all cables are connected correctly. Perform a factory reset and a position reset procedure.
What does E37 error 'Plug detected in M2' mean on my LOGICDATA Control Unit?
Error E37 indicates a plug is detected in M2. Ensure the correct motor is plugged in and all cables are properly connected. Perform a factory reset followed by a position reset procedure.
Why my LOGICDATA SMARTneo-2G Control Unit table does not move?
The table might not be moving due to several reasons. Ensure the system is correctly plugged in and the actuator is properly connected to all components. Check for poor plug connections and ensure all plugs are correctly connected. If the issue persists, the actuator or user interface might be defective, requiring replacement.
How to fix E70 error 'Motor Configuration Changed' on LOGICDATA Control Unit?
To fix error E70, disconnect the control box from the mains. Connect the actuators in the desired setup and perform a factory reset, followed by a position reset procedure.
What does E62 error 'Stop due to power output control' mean on LOGICDATA Control Unit?
The E62 error means the system stopped due to power output control. Make sure nothing is blocking the table's movement and that you remove any excess load from it.
What to do for E48 error 'Overcurrent Motor Group 1' on LOGICDATA SMARTneo-2G?
If you see error E48, it means there's an overcurrent in motor group 1. Ensure that the table's movement isn't blocked and remove any extra weight from it.
What does error E25 'Overcurrent Motor M2' mean on a LOGICDATA Control Unit?
Error E25 indicates an overcurrent in motor M2. Check that nothing is obstructing the table's movement and remove any excess weight from the table.
What does E24 error 'Overcurrent Motor M1' mean for LOGICDATA SMARTneo-2G Control Unit?
The E24 error indicates an overcurrent in motor M1. To address this, check that nothing is blocking the table's range of movement and remove any excess load from the table.
General| Standby Power Consumption | < 0.3 W |
|---|---|
| Number of Drives | 2 |
| Hall Sensor | Yes |
| Operating Temperature | 0°C to +40°C |
| Ambient Temperature | 0°C to +40°C |
| Protection Class | IP 20 |
| Communication Interface | Bluetooth |
| Weight | 300 g |
