198-003 K Pump IFU Rev D 14
Chapter 7: Support & Warranty Information
This chapter provides information regarding obtaining support, if necessary, from M.D. Resource.
Support
- Should your K Pump require repair, contact M.D. Resource. to obtain an RMA (Return
Merchandise Authorization) to return the unit to M.D. Resource. for servicing to maintain
the product’s warranty. Any unit received without an RMA will be returned at the
owner’s expense. See the warranty for more information, or contact M.D. Resource. for
questions related to service and/or warranty coverage.
Medical Device Resource Corp
5981 Graham Court,
Livermore, CA 94550
800.633.8423 – Toll Free
510.732.9950 – Customer Support
510.785.8182 – Fax
http://www.mdresource.com
Warranty
- M.D. Resource products are manufactured to be used by qualified medical personnel
trained and skilled in their use.
- M.D. Resource products are warranted to be free from manufacturing defects in materials
and workmanship for a period of one year from date of purchase. M.D. Resource. will
repair or replace, free of charge, any part, or parts that are defective in material or
workmanship during that time period. Transportation charges on parts submitted for
repair or replacement under this warranty must be borne by purchaser. This warranty
does not apply to damages caused by misuse, mishandling, improper operation, and/or by
abuse of the product. There is no other expressed warranty including those of fitness or a
particular purpose, to the extent permitted by law and all implied warranties are excluded.
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