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6. General recommendations
• Do not place flammable materials in the immediate vicinity of the fireplace.
• Insulating materials: preferably use heat-resistant materials
• It is highly advisable to place or connect the chimney in such a way that no moisture or water can enter the fireplace. Moisture
and water are the biggest enemies of the Chamotflex in the appliance, which can cause them to burst after lighting the fire.
6.1 Maintenance
• In addition to regularly keeping the window clean, you must have your chimney swept at least once a year for the VENUS to
function properly. (Not only is this legal, but it is also for your safety.)
• A refractory brick (Chamotte) can still work perfectly if it is cracked. But if parts of a brick are missing, that brick must be re-
placed to eectively protect the combustion chamber
• Remove the surplus ash in time with the ash clearer.
Please note: Never remove all the ashes, because a fire burns even better on its own ashes. Also empty the ash pan in time (ash
pan full prevents air supply for combustion)
Clean the window as follows:
• Open the door
• When cleaning the window, we recommend that you use the product “Bio-Clean” from M-design, available from your dealer.
distributor, this is one of the few products that does not damage the paint.
• NOTE: When cleaning the window, do not rest on the window.
7. Warranty
7.1 Duration and Limitation
• 8 year warranty on the general structure.
• 2 year warranty on the interchangeable parts and also on the smoke damper
• 1 year warranty on fans and speed variator.
• No warranty on glass, seals and Chamotflex plates
7.2 Disclaimer
The validity of the warranty becomes void if the instructions and guidelines of this manual are not followed. The intervention
during the warranty period will only be assured through the intermediary of the distributor upon presentation of the purchase
invoice. The parts will only be supplied to replace the defective parts.
7.3 Exclusion
Damage, claims and functional disorders linked to:
• Incorrect installation or connection.
• Unadjusted chimney draft.
• Transport and installation.
• Misuse.
• Inadequate maintenance.
• Unsuitable, harmful and damp fuels.
• Any internal change or conversion of the fireplace.
• Burning at extremely high temperatures, more than 12 kW.
• Transport and packaging costs.
• All costs not accepted in advance by M-design.
ash sweeper
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