Problems with cleaning
Problem Possible cause Required response
Black marks in the cooking
chamber
Incorrect cleaning agent
■
Use ConvoClean forte for fully
automatic oven cleaning using
connected canisters
■
Use ConvoClean forte S for
fully automatic oven cleaning
using single-measure dis‐
pensing
■
Use ConvoClean forte or Con‐
voClean new for semi-auto‐
matic oven cleaning
Water too hard Adjust water hardness; see
'Technical data' in the installa‐
tion manual
Poor cleaning result Incorrect soiling level set Select a higher cleaning level
Incorrect cleaning agent used
■
Use ConvoClean forte or Con‐
voClean new for fully auto‐
matic oven cleaning using
connected canisters
■
Use ConvoClean forte S or
ConvoClean new S for fully
automatic oven cleaning using
single-measure dispensing
■
Use ConvoClean forte or Con‐
voClean new for semi-auto‐
matic oven cleaning
6 Servicing procedures
User manual 132