4-5
Nº502 Media Console Troubleshooting & Maintenance
2. If the web browser cannot find the Host Name of the Nº502,
verify the following:
• Ensure that the local DNS server is properly configured. We
recommend configuring the local DNS Server to “DNS
Forwarding” mode. To configure the DNS Server, refer to the
setup manual of the server.
• When using a subdomain, enter the complete address into
the browser, http://ML502.yourhome.network.com - where
ML502 is the default Host Name for the Nº502 and yourhome
is a subdomain in the local network.
• Enter the IP Address of the Nº502 into the browser, for
example, http://192.168.50.2 - to find the correct address,
refer to Auto IP Address in the Setup:User Options-Control
Options-Network Setup menu.
3. Verify that the Nº502 and computer are connected properly.
Connecting the Nº502 and computer together without a router
requires a special type of network cable. Refer to the “Saving the
Nº502 Configuration” section of the Appendix for more details.
No Connectivity Via
Ethernet
• Verify that the network cables are properly connected between
the router, switch, or hub and the Nº502. If connecting to a
computer, verify that the computer network cable is in the
correct port.
• Verify the age of the router, switch, or hub. If the router, switch,
or hub is more than ten years old, there may be a communication
issue with the Nº502. Power cycle the Nº502 and use a newer
router, switch, or hub between the network and the Nº502.
If All Else Fails...
1. Power cycle the Nº502, waiting at least 10 seconds between
powering the Nº502 off and on.
2. Download the Nº502 configuration and then restore the factory
default settings. See the “Restoring Factory Default Settings”
section found later in this chapter.
3. Contact an authorized Mark Levinson dealer.
4. Contact Mark Levinson Customer Service at 781-280-0300 or
www.marklevinson.com.
To Next Page
Loading...