Master Forge 820-0033 - Troubleshooting Guide; Burner Flame Issues; Grill Not Lighting; Low Heat Resolution

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TROUBLESHOOTING
PROBLEM CORRECTIVE ACTION
The grill will not light. 1.Checktoseeiftheliquidpropanecylinderisempty.
2. Check burner ports for any blockage. Use a soft wire brush
to clear plugged ports.
3.Checkthegasoriceontheburnerforanobstruction.If
oriceisblocked,cleanwithaneedleorthinwire.
NEVER USE A WOODEN TOOTHPICK.
Burnerameisyellowororange
in conjunction with gas odor.
1. Check for spiders and insects.
2. Call customer service at 1-800-963-0211.
Low heat with the control knob on
the "HIGH" setting.
1. Make sure the grill area is clear of dust.
2.Makesuretheburnerandoriceareclean.
3. Check for spiders and insects.
4.Isthereadequategassupplyavailable?
5. Is the grill being preheated for 15 minutes?
Ifyouhaveanyquestionsregardingtheproduct,pleasecallcustomerserviceat
1-800-963-0211, 8 a.m. - 8 p.m., EST, Monday - Friday.
WARNING
Spidersandinsectscannestinsidetheburnersofthegrillanddisruptgasow.Thisverydangerous
conditioncouldcausearebehindthevalvepanel,therebydamagingthegrillandmakingitunsafe
for operation. Inspect the grill at least twice a year or immediately after any of the following conditions
occur:
1. Thesmellofgasinconjunctionwithburneramesappearingyellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
If the grill does not function properly, use the following checklist before contacting your dealer
for service.
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