18
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Heater Will Not Light. 1. Fuel tank is empty.
2. Water present in kerosene.
3. Igniter plug fails to glow.
4. Igniter plug makes contact
with side of wick.
1. Fill tank with water-clear 1-K kerosene
or red dyed 1-K kerosene.
2. Drain tank. Remove wick assembly &
replace wick. Reinstall wick assembly.
Fill tank with water-clear1-K kerosene
or red dyed 1-K kerosene.
3. Replace batteries. Replace igniter plug.
Check for broken or disconnected wire.
4. Lower wick using wick adjuster knob until
igniter plug makes contact with top of
wick.
Heater Produces
Smoke or Odor.
1. Flame is too high.
2. Heater is in an air draft
3. Burner is not leve.l
4. Carbon or tar built up on
wick.
5. Contaminated kerosene.
1. Using wick adjuster knob, lower wick to
desired 1/2” ame.
2. Move heater out of air draft.
3. Using burner knob, rotate burner from
side to side until it seats properly over
wick.
4. Perform “Carbon Removal / Dry Burning”
procedure. Replace wick if necessary.
5. Drain tank. Remove wick assembly &
replace wick. Reinstall wick assembly.
Fill tank with water-clear 1-K kerosene
or red dyed 1-K kerosene.
Flame Flickers or Dies. 1. Water present in kerosene.
2. Carbon or tar built up on
wick.
1. Drain tank. Remove wick assembly &
replace wick. Reinstall wick assembly.
Fill tank with water-clear 1-K kerosene
or red dyed 1-K kerosene.
2. Perform “Carbon Removal / Dry Burning”
procedure. Replace wick if necessary.
Wick Burning Down
Excessively.
1. Dangerous, volatile fuel
mixed with kerosene
(gasoline, benzene,
alcohol, white gas, paint
thinner, camp, stove fuel,
oil compound).
1. Drain and clean tank.
• Remove and replace wick.
• Fill tank with water-clear 1-K kerosene
or red dyed 1-K kerosene.
Wick Adjuster Sticks. 1. Water present in kerosene.
2. Carbon or tar built up.
1. Drain tank. Remove wick assembly &
replace wick. Reinstall wick assembly.
Fill tank with water-clear 1-K kerosene
or red dyed 1-K kerosene.
2. Perform “Carbon Removal / Dry Burning”
procedure. Replace wick if necessary.
Wick will not raise. 1. Push the safety reset lever to engage the
automatic safety shut-off device. Then
dial the wick up via the wick adjuster
knob.
Heater is enveloped in
ames.
• Call Fire Department.
• Exit quickly and warn others.
• DO NOT: Move heater, try to smother
re, or put water on re.