Troubleshooting 5
For parts or assistance, call customer service at 1-877-455-5508
TROUBLESHOOTING CHART
Hazardous voltage. Can cause serious or fatal electrical shock. Disconnect power to pump before
servicing.
SYMPTOM PROBABLE CAUSE(S) CORRECTIVE ACTION
Motor does not run. Blown fuse Replace.
Tripped circuit Reset.
Disconnected plug Connect plug.
Corroded plug Clean prongs.
Inadequate water level Add water and test.
Overload Allow pump to cool.
Defective switch Adjust float or replace switch.
Defective motor Replace pump.
Float in wrong position See Automatic Float Switch section.
Motor hums but flow Impeller jammed Unplug pump and unclog.
is reduced or no flow Plugged check valve Unplug pump and unclog.
Blocked screen Unplug pump and clean screen.
Line leak Unplug pump and repair.
Worn Impeller Unplug pump and replace pump impeller.
Defective motor Replace pump.
Runs continuously Plugged screen Unplug pump and clean screen.
Defective switch Replace switch.
Float obstruction See Automatic Float Switch section.
NOTICE: A plugged screen can be mistaken for a faulty
switch. Unlike other pumps, screen and impeller
design of pump can provide significant flow, even
when screen is nearly plugged. If pump RUNS CON-
TINUOUSLY or for EXTENDED PERIODS between
turn-offs, FIRST check for a DIRTY SCREEN.
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