Matrix H7XI-01 - Troubleshooting Entertainment Keypad

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CHAPTER 8: TROUBLESHOOTING
8.15 TV TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUES8.15 TV TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUES
ENTERTAINMENT KEYPAD IS NOT WORKING
1) SYMPTOM:
a. The entertainment keypad (Figure A) is not responding.
2) SOLUTION:
a. Remove the console and check the connection of the entertainment keypad (Figure B).
b. If the entertainment keypad cable is pinched, kinked, or cut replace the keypad.
c. If replacing the keypad does not resolve the issue, replace the console.
FIGURE A
FIGURE B