1. Is this product plug and play?
A: It requires the installation of driver software.
2. Is this product compatible with my laptop?
A: After installing the driver, it can be connected to Windows/Mac OS systems with 13-16.5 inch laptops,
as well as Android tablets or smartphones.
3. The display shows "No Signal" when connected, and the computer does not recognize it.
What can I do?
A: Please follow these steps to troubleshoot the issue:
1. Verify the driver installation to ensure it is correctly installed.
2. Ensure that the data cable is connected to the TYPE-C interface of the product, not the PD interface.
3. Connect an external power supply with a rating of 5V/2A for enough power delivery.
4. The display lacks the necessary software and cannot be used. How can I download it?
A: The driver files are included on the TF card that comes with the product.
Or contact support@maxfree.com via email or visit the Maxfree official website to download.
5. Is the screen brightness sufficient? Can it be adjusted according to my needs?
A: The screen has a maximum brightness of 220cd/m2. When the product is not connected to
an external adapter via the PD interface, the brightness can be adjusted to 30%.
When connected to an external adapter via the PD interface, the brightness can be adjusted to 100%.
6. Can I adjust the screen resolution of this product to meet my needs?
A: The product supports a resolution of 1920*1080 on MAC OS and 1920*1080 or 1366*768
on Windows systems.
7. Are there any specific settings or adapter requirements?
A: The product comes with a standard 5V/3A adapter.
8. Are there alternative connection options available apart from Type-C for the T2 device?
A: The alternative connection option available for the T2 device is to use a Type-C to Dual USB data
cable for connectivity. but HDMI connection is not supported.
Question & Answer
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