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McKesson TRUE METRIX PRO - Interpreting Error Messages

McKesson TRUE METRIX PRO
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41
Messages
Display Reason Action
Invalid
Hematocrit
Repeat with new test strip, using
capillary whole blood from the
nger or forearm or venous whole
blood collected with sodium
heparin, lithium heparin or EDTA.
If error persists, call for assistance.
Temperature
Error
Too Cold/
Too Hot
Move meter and test strips
to area between 41°F-104°F;
wait 10 minutes for System
to reach room temperature
before testing.
Sample Not
Detected or
Using Wrong
Test Strip
Retest with new
McKesson TRUE METRIX
®
PRO Professional
Monitoring Blood Glucose
Test Strip and larger sample.
Used Test Strip,
Test Strip out-
side of vial too
long, Sample on
top of Test Strip.
Repeat with new test
strip. Make sure sample
is touched to edge of test
strip (not top). If error
persists, call for assistance.
Meter
Error
Call for
assistance.

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