mectron Silverlight - Customer Service: Returns

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silverlight - manual of use and maintenance
The information given in this manual is not binding and can be modied without prior notice.
12.1 Customer service - RETURNS
Returning products for any reason, must be authorized by GC America Inc. Customer Service and the
following information must be provided:
• Product name
• Serial number/lot number (if applicable)
• Reason of return and detailed description of the problem.
• Original Invoice Number
• Date of purchase
The above information must be always included in the package of the returning products under warranty.
GC America will not replace product, product parts, or product accessories that are out of warranty period
(one year from date of purchase).
RETURNED GOODS.
Contact GC America Inc Customer Service for instructions on how to return product.
WARNING: Packaging
Pack the equipment in its original packaging to ensure it is not damaged during shipment.
DANGER
All the products must be cleaned and sterilized before returning.
GC America Inc. will not accept and process potentially bio-contaminated products which do not meet this
requirement.
Contaminated products will be immediately returned to you for decontamination and sterilization.
This warranty gives you specic legal rights and you may have other rights which vary by state and
municipality.
The foregoing limited warranty is in lieu of all other warranties, expressed or implied, including, but not
limited to, the implied warranties of merchantability and tness for a particular purpose.
Except claims for personal injury, in no case shall the company be liable for any special, incidental or
consequential damages based upon breach of warranty or any other legal theory.
Some jurisdictions do not allow limits on warranties, or on remedies, and, in such jurisdictions, the limit in
this and the preceding paragraphs may not apply.