MEDIATEK MT9602 - Troubleshooting; Self-diagnosis; Picture problem

DiagnoseissueswithyourTV.
>Settings>Support>SelfDiagnosis
UsethePictureTesttohelpdiagnosepictureissuesandtheSoundTesttodiagnosesoundissues.Youcan
alsoviewsignalstrengthinformationforover-the-airdigitalsignalsbyusingtheNetworkTestandthe
InputConnectionTest.
StatusCheck：showlatest30recordsoftheerrorcode;thetimestamp,errorcode,eventcode,brief
description,deviceIDisgeneral.
WhentheTVhastroublewiththepicture,thesestepsmayhelpresolvetheproblem.
PictureTest
>Settings>Support>SelfDiagnosis>PictureTest
Beforeyoureviewthelistofproblemsandsolutionsbelow,usePictureTesttodetermineiftheproblemis
causedbytheTV.PictureTestdisplaysahighdefinitionpicturethatyoucanexamineforflawsorfaults.
TheProblem PossibleSolutions
Nopicture,orblack
andwhitepicture.
•UnplugTVfromACoutletandre-plugafter60seconds.
•CheckthattheColorissetto50orhigher.
•TrydifferentTVchannels.
Thepictureis
distorted.
•Thecompressionofvideocontentmaycausepicturedistortions,especiallyinfast
movingpicturesfromsportsprogrammesandactionmovies.
•Ifthesignalreceptionisweakorpoor,screendistortionmaybevisiblebutitisnot
amalfunction.
•MobilephonesusedclosetotheTV(within1m)maycausenoiseonanalogueand
digitalchannels.
NOTE
Ifthetestpicturedoesnotappearorthereisnoiseordistortion,theTVmayhaveaproblem.Contact
theservicecompanyinyourcountry.
Ifthetestpictureisdisplayedproperly,theremaybeaproblemwithanexternaldevice.Pleasecheck
theconnections.
Iftheproblempersists,checkthesignalstrengthorrefertotheexternaldevice'susermanual.
WhentheTVhasdifficultieswithsound,thesestepsmayhelpresolvetheproblem.
SoundTest