Medion MP3 PLAYER - Is Further Assistance Necessary?

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IS FURTHER ASSISTANCE
NECESSARY?
If the suggestions listed above are not
enough to resolve the problem, then con-
tact us. The following information will help
us to help you resolve your problem:
Configuration of the computer
Any additional peripherals you may have
connected
Any messages that appear on the MP3
Player display
Any Windows programs that were being used
when the problem arose
Solutions you have tried to resolve the problem.
If you have a customer code, please have it
ready before you call.